At a Glance
- Tasks: Manage high-value accounts, build relationships, and drive growth for strategic customers.
- Company: Join a leading water retailer committed to sustainability and customer success.
- Benefits: Competitive salary, bonus, generous holiday allowance, and health support.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact while shaping your career in a dynamic environment.
- Qualifications: Experience in managing B2B accounts and strong relationship-building skills.
The predicted salary is between 40000 - 40000 £ per year.
A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 business accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provides expert advice on water efficiency, leakage, and contingency.
We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals include lowering our carbon footprint, planting 300,000 trees, restoring peatlands, and supporting farmers and landowners to improve water quality and wildlife.
We are seeking a driven and commercially astute Key Account Manager to take ownership of high-value accounts, build strong relationships, and drive growth. If you are motivated by building trust, delivering results, and making an impact, this could be your next opportunity.
What You'll Be Responsible For:- Account Ownership and Strategy: Act as a trusted partner for strategic customers, managing relationships, performance, and overall account success.
- Commercial Performance: Drive revenue growth, protect margins, and proactively identify new opportunities.
- Relationship Management: Develop strong, multi-level relationships with customers and partners, becoming their key point of contact.
- Growth and Retention: Manage renewals, lead negotiations, and identify opportunities to expand accounts and create long-term value.
- Cross-functional Collaboration: Work closely with internal teams to deliver solutions, influence outcomes, and resolve issues efficiently.
- Proven experience managing complex B2B accounts
- Strong commercial awareness and a sense of ownership
- Confidence in influencing, negotiating, and leading discussions
- Experience in a service-led or regulated sector (utilities experience is advantageous)
- A proactive, relationship-driven approach with a focus on delivery
- Competitive salary with bonus
- Pension scheme
- Generous holiday allowance with buy/sell options
- Health and wellbeing support
- Sharesave scheme and employee perks
- Family-friendly policies
Closing Date: 2nd June 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid: Build trust and be trusted. Be the one we all look to and can depend on.
- Be You: We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future: Embrace change. Drive Progress. Own the challenge.
Key Account Manager in Exeter employer: Pennon Water Services
At Pennon Water Services, we pride ourselves on being an exceptional employer that champions employee growth and wellbeing. With a competitive salary, generous holiday allowance, and a strong commitment to diversity and inclusion, our home-based or regional roles in Bournemouth, Exeter, or Walsall offer a unique opportunity to make a meaningful impact in the water sector while enjoying a supportive work culture. Join us to not only advance your career but also contribute to a greener future for our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to current employees at Pennon Water Services on LinkedIn. Ask them about their experiences and any tips they might have for landing the Key Account Manager role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just interested in the job, but also in how you can contribute to their mission of sustainability and customer success.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your past experiences align with the responsibilities of managing high-value accounts. We want to hear how you’ve driven growth and built relationships in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a splash in the water sector.
We think you need these skills to ace Key Account Manager in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Key Account Manager role. Highlight your B2B account management experience and any relevant achievements that showcase your commercial awareness.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about working in the water sector and how you can contribute to our mission. Be sure to mention specific examples of how you've built strong relationships and driven growth in previous roles.
Showcase Your Soft Skills:We value relationship-driven approaches, so don’t forget to highlight your communication and negotiation skills. Share anecdotes that demonstrate your ability to influence and collaborate effectively with both customers and internal teams.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the quickest way for us to receive your application and get to know you better!
How to prepare for a job interview at Pennon Water Services
✨Know Your Accounts
Before the interview, research Pennon Water Services and their key accounts. Understand their business model, customer base, and recent initiatives. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship Skills
As a Key Account Manager, building strong relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships, resolved conflicts, or driven growth. Be ready to discuss how you can apply these skills at Pennon.
✨Demonstrate Commercial Awareness
Highlight your understanding of commercial performance and revenue growth strategies. Think about how you can protect margins and identify new opportunities for Pennon. Bring specific examples of how you've achieved this in previous roles.
✨Embrace Their Values
Familiarise yourself with Pennon's core values: being rock solid, being yourself, and being the future. During the interview, align your answers with these values to show that you fit into their culture and are ready to contribute positively.
