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- Tasks: Schedule customer service appointments and coordinate with teams for efficient service delivery.
- Company: Join Aquacare, a leader in water management and part of the Pennon Group.
- Benefits: Enjoy strong benefits, career development, and a chance to make a positive impact.
- Why this job: Be part of a mission-driven team working towards a greener future.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 25000 - 30000 £ per year.
Powered by Water, Driven by Purpose Aquacare is a water management specialist and commercial heating provider, offering expert assistance to businesses of all sizes. Our teams provide all water hygiene related works, including building and maintaining compliant Legionella control systems and modern and efficient heating plant rooms.
We are proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals include lowering our carbon footprint, planting 300,000 trees, restoring peatlands, and supporting farmers and landowners to improve water quality and wildlife.
Whether you are starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.
Aquacare, part of Pennon Water Services (PWS), is a leading water hygiene specialist delivering high-quality legionella control, water cleaning, and management services. As part of the Pennon Group, a FTSE 250 water utility company headquartered in Exeter, we support non-household customers of Bournemouth Water and South West Water.
Due to continued growth, we are looking for a Customer Service Scheduler to join our professional and experienced team on a 12 month fixed term contract. This is an excellent opportunity with strong benefits.
Customer Service Scheduler employer: Pennon Water Services
Contact Detail:
Pennon Water Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Scheduler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Aquacare. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Aquacare's values and projects. Show us you’re not just another candidate; demonstrate your passion for water management and sustainability!
✨Tip Number 3
Practice common interview questions and role-play with a friend. The more comfortable you are, the better you'll shine when it’s your turn to impress us at Aquacare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Service Scheduler
Some tips for your application 🫡
Show Your Passion for Water Management: When writing your application, let us know why you're excited about working in the water management sector. Share any relevant experiences or interests that connect you to our mission of creating a greener future.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Customer Service Scheduler role. Highlight your customer service skills and any scheduling experience you have, as this will show us you're the right fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see how your skills align with what we're looking for. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will go straight to us, and you'll be one step closer to joining our fantastic team at Aquacare!
How to prepare for a job interview at Pennon Water Services
✨Know Your Stuff
Before the interview, make sure you understand Aquacare's mission and values. Familiarise yourself with their water management services and the importance of Legionella control. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Customer Service Skills
As a Customer Service Scheduler, you'll need to demonstrate excellent communication and organisational skills. Prepare examples from your past experiences where you've successfully handled customer queries or scheduling challenges. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the company's sustainability goals, or how they measure success in the scheduler role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress the Part
Even if the company culture is relaxed, it's always better to err on the side of professionalism. Dress smartly for your interview to make a great first impression. It shows that you respect the opportunity and are serious about joining their team.