At a Glance
- Tasks: Design and deliver engaging training for new systems and processes.
- Company: Join a leading water retailer committed to sustainability and innovation.
- Benefits: Competitive salary, annual bonus, flexible working, and healthcare benefits.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact by empowering colleagues through effective training.
- Qualifications: Experience in training design and delivery within transformation environments.
The predicted salary is between 40000 - 50000 £ per year.
A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 business accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provides expert advice on water efficiency, leakage, and contingency.
We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals include lowering our carbon footprint, planting 300,000 trees, restoring peatlands, and supporting farmers and landowners to improve water quality and wildlife.
We are looking for a Training & Development Manager to support Project Nexus, our transformation programme introducing new systems, processes, and ways of working. This is a hands-on role where you will design and deliver training that ensures colleagues are confident, capable, and ready to adopt change.
What You'll Be Doing:
- Design and deliver training on new systems and processes
- Develop clear training materials and user guides
- Deliver engaging group and 1:1 sessions
- Support UAT and go-live readiness
- Provide post-go-live support to embed learning
- Continuously improve training based on feedback and outcomes
About You:
- Proven experience designing and delivering training within a transformation, system implementation, or change environment
- Strong ability to translate complex systems and processes into clear, practical, and engaging learning
- Confident and adaptable facilitator, experienced in delivering both group and 1:1 training sessions
- Excellent communication skills, with the ability to influence and build relationships with stakeholders at all levels
- Highly organised, with strong planning skills and the ability to manage multiple priorities and deadlines
- Proactive and adaptable, comfortable working in a fast-paced and evolving transformation environment
As our Training Manager, you'll enjoy:
- Competitive Salary - Based on experience and skills
- Annual Bonus Scheme - Recognising company performance
- Pension Scheme - Helping you plan for your future
- Flexible Working Options - We value work-life balance and offer flexible hours and hybrid working where possible
- Healthcare Benefits - Access to employee assistance programs
- Employee Discounts - On various products and services
- Annual Leave - Take time to recharge with our holiday entitlement
Closing Date: 15th June 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Training Manager in Bournemouth employer: Pennon Water Services
At Pennon Water Services, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters growth and innovation. As a Training Manager in Bournemouth, you'll benefit from competitive salaries, flexible working options, and a commitment to employee well-being through healthcare benefits and an annual bonus scheme. Join us in our mission to create a greener future while developing your career in a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Training Manager in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Pennon Water Services. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us you’re not just interested in the role but also in how you can contribute to their mission of creating a greener future.
✨Tip Number 3
Practice your training delivery skills! Since the role involves designing and delivering training, consider doing mock sessions with friends or family. This will help you feel more confident and ready to impress us during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team at Pennon Water Services.
We think you need these skills to ace Training Manager in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Training Manager role. Highlight your experience in designing and delivering training, especially in transformation or change environments. We want to see how your skills align with our goals!
Showcase Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate how you can influence and build relationships. Share examples of how you've successfully engaged with stakeholders at various levels in the past.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and achievements. We appreciate a well-structured application that’s easy to read!
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get a lot of applications, so make sure to apply through our website as soon as you can. We’re excited to hear from you!
How to prepare for a job interview at Pennon Water Services
✨Know Your Stuff
Before the interview, dive deep into the role of a Training Manager and understand the specifics of Project Nexus. Familiarise yourself with the systems and processes you’ll be training on, as well as the company’s commitment to sustainability. This will help you speak confidently about how your experience aligns with their goals.
✨Showcase Your Training Skills
Prepare to discuss your previous experiences in designing and delivering training. Bring examples of how you've translated complex information into engaging learning materials. Consider preparing a mini-presentation or a sample training module to demonstrate your approach during the interview.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions that show your interest in the company’s culture and values, especially around their commitment to diversity and inclusion. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Adaptable and Proactive
Given the fast-paced nature of transformation projects, be ready to discuss how you handle change and manage multiple priorities. Share specific examples of how you've adapted your training strategies based on feedback or changing circumstances, showcasing your proactive approach to challenges.
