Senior Contracts Manager in Bournemouth

A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 business accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provides expert advice on water efficiency, leakage, and contingency. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future.

As our Senior Contracts Manager, you will play a key role in supporting strategic business objectives by managing commercial contracts, driving governance excellence, mitigating risk, and building strong relationships with stakeholders across the organisation.

The Role

The Contracts Manager is responsible for managing the full lifecycle of commercial contracts from award through to renewal, extension, or termination. The role will ensure contractual compliance, effective governance, commercial performance, and adherence to regulatory requirements within the UK water retail market.

Key Responsibilities

• Manage the full lifecycle of commercial contracts, including renewals, variations, and terminations.
• Lead contract renewals and negotiations, ensuring agreements are delivered on time and meet business needs.
• Maintain strong contract governance processes and ensure compliance with company policies and regulatory requirements.
• Monitor contract performance, supplier and customer SLAs, risks, and contractual obligations.
• Identify opportunities to improve commercial value, reduce costs, and mitigate risks.
• Produce contract performance and governance reporting for senior stakeholders.
• Support procurement, tender activities, and contract audits as required.
• Maintain contract compliance with applicable regulatory frameworks, including Ofwat requirements, MOSL Market Codes, UK GDPR, procurement policies, and internal governance standards, ensuring risks are effectively managed and mitigated.

Qualifications & Experience

• Proven experience in contract management, commercial management, procurement, or a similar role.
• Strong commercial and negotiation skills with experience managing complex contracts and renewals.
• Experience implementing contract governance, compliance, and risk management processes.
• Excellent stakeholder management and relationship-building skills.
• Strong analytical, organisational, and reporting capabilities.
• Knowledge of regulatory and compliance requirements within a regulated industry (utilities or water sector experience desirable).

At Pennon Water Services, we believe in rewarding our people for their hard work and dedication. As our Senior Contracts Manager you'll enjoy:

• Competitive Salary - Based on experience and skills
• Bonus Scheme - Rewarding your performance
• Pension Scheme - Helping you plan for your future
• Healthcare Benefits - Access to employee assistance programs
• Professional Development - Support for career growth with training opportunities
• Employee Discounts - On various products and services
• Generous Annual Leave - Take time to recharge with our holiday entitlement

Join Pennon Water Services and help drive commercial excellence, strong governance, and long-term value across our contract portfolio.

Closing Date: Friday 16th July 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are:

• Be Rock Solid - Build trust and be trusted.
• Be You - We want you to bring your best every day.
• Be the Future - Embrace change. Drive Progress. Own the challenge.