At a Glance
- Tasks: Manage high-value accounts and drive growth through strong relationships.
- Company: Join a leading water retailer committed to sustainability and innovation.
- Benefits: Competitive salary, generous holiday allowance, and health support.
- Other info: Embrace diversity and be part of a culture that values uniqueness.
- Why this job: Make a real impact while shaping your career in a dynamic environment.
- Qualifications: Experience in managing B2B accounts and strong commercial awareness.
The predicted salary is between 40000 - 50000 € per year.
A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 businesses accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency.
We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.
Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.
Location: Home-based or Bournemouth / Exeter / Walsall (with travel to customer sites)
Type: Full-time, Permanent
Salary: From £40,000 + excellent benefits
At Pennon Water Services, we're not just supplying water - we're helping over 150,000 UK businesses thrive. We are seeking a driven and commercially astute Key Account Manager to take ownership of high-value accounts, build strong relationships, and drive growth. If you are motivated by building trust, delivering results, and making an impact, this could be your next opportunity.
What You'll Be Responsible For
- Account Ownership and Strategy: Act as a trusted partner for strategic customers, managing relationships, performance, and overall account success.
- Commercial Performance: Drive revenue growth, protect margins, and proactively identify new opportunities.
- Relationship Management: Develop strong, multi-level relationships with customers and partners, becoming their key point of contact.
- Growth and Retention: Manage renewals, lead negotiations, and identify opportunities to expand accounts and create long-term value.
- Cross-functional Collaboration: Work closely with internal teams to deliver solutions, influence outcomes, and resolve issues efficiently.
What You'll Bring
- Proven experience managing complex B2B accounts
- Strong commercial awareness and a sense of ownership
- Confidence in influencing, negotiating, and leading discussions
- Experience in a service-led or regulated sector (utilities experience is advantageous)
- A proactive, relationship-driven approach with a focus on delivery
Why Join Pennon Water Services?
- We are committed to supporting your development and wellbeing.
- Competitive salary with bonus
- Pension scheme
- Generous holiday allowance with buy/sell options
- Health and wellbeing support
- Sharesave scheme and employee perks
- Family-friendly policies
Closing Date: 2nd June 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid: Build trust and be trusted. Be the one we all look to and can depend on.
- Be You: We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future: Embrace change. Drive Progress. Own the challenge.
National Account Manager - full time in Bournemouth employer: Pennon Water Services
At Pennon Water Services, we pride ourselves on being a leading water retailer that not only supports over 150,000 businesses but also champions sustainability and community well-being. Our home-based or regional roles in Bournemouth, Exeter, or Walsall offer a dynamic work culture that fosters personal growth, competitive salaries, and generous benefits, all while contributing to a greener future. Join us to make a meaningful impact in the water sector and enjoy a workplace that values diversity, inclusion, and your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager - full time in Bournemouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission, especially around sustainability and customer service. This will help you align your answers with what they’re looking for and show you’re genuinely interested.
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a product. Highlight your experience managing B2B accounts and how you’ve driven growth in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Pennon Water Services. Let’s make a splash together!
We think you need these skills to ace National Account Manager - full time in Bournemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing complex B2B accounts and any relevant achievements that showcase your commercial awareness and relationship management skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Pennon Water Services and how your values align with ours. Don’t forget to mention your proactive approach and how you can contribute to our goals.
Showcase Your Achievements:When filling out your application, be sure to include specific examples of how you've driven revenue growth or managed successful account strategies in the past. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pennon Water Services
✨Know Your Numbers
As a National Account Manager, you'll need to demonstrate your commercial awareness. Brush up on key metrics related to account management and revenue growth. Be ready to discuss how you've driven results in previous roles, and think about specific examples that showcase your ability to protect margins and identify new opportunities.
✨Build Rapport
Relationship management is crucial for this role. Before the interview, research the company and its clients. Think about how you can relate your past experiences to building strong, multi-level relationships. During the interview, show genuine interest in the interviewers and their experiences with customers to establish a connection.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Prepare for scenario-based questions where you might need to negotiate or resolve issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your proactive, relationship-driven approach.
✨Embrace the Company Values
Pennon Water Services values trust, individuality, and progress. Familiarise yourself with these core values and think about how they resonate with your own work ethic. Be prepared to share examples of how you've embodied these values in your career, showing that you're not just a fit for the role but also for the company culture.
