At a Glance
- Tasks: Manage high-value accounts, build relationships, and drive growth for UK businesses.
- Company: Join a leading water retailer committed to sustainability and customer success.
- Benefits: Competitive salary, bonus, generous holiday, health support, and family-friendly policies.
- Other info: Embrace diversity and be part of a culture that values uniqueness.
- Why this job: Make a real impact while shaping your career in a dynamic environment.
- Qualifications: Experience in managing B2B accounts and strong relationship-building skills.
The predicted salary is between 40000 - 40000 € per year.
A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 businesses accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency.
We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.
Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.
Location: Home-based or Bournemouth / Exeter / Walsall (with travel to customer sites)
Type: Full-time, Permanent
Salary: From £40,000k + excellent benefits
At Pennon Water Services, we're not just supplying water - we're helping over 150,000 UK businesses thrive. We are seeking a driven and commercially astute Key Account Manager to take ownership of high-value accounts, build strong relationships, and drive growth. If you are motivated by building trust, delivering results, and making an impact, this could be your next opportunity.
What You'll Be Responsible For
- Account Ownership and Strategy: Act as a trusted partner for strategic customers, managing relationships, performance, and overall account success.
- Commercial Performance: Drive revenue growth, protect margins, and proactively identify new opportunities.
- Relationship Management: Develop strong, multi-level relationships with customers and partners, becoming their key point of contact.
- Growth and Retention: Manage renewals, lead negotiations, and identify opportunities to expand accounts and create long-term value.
- Cross-functional Collaboration: Work closely with internal teams to deliver solutions, influence outcomes, and resolve issues efficiently.
What You'll Bring
- Proven experience managing complex B2B accounts
- Strong commercial awareness and a sense of ownership
- Confidence in influencing, negotiating, and leading discussions
- Experience in a service-led or regulated sector (utilities experience is advantageous)
- A proactive, relationship-driven approach with a focus on delivery
Why Join Pennon Water Services?
- We are committed to supporting your development and wellbeing.
- Competitive salary with bonus
- Pension scheme
- Generous holiday allowance with buy/sell options
- Health and wellbeing support
- Sharesave scheme and employee perks
- Family-friendly policies
Closing Date: 2nd June 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid: Build trust and be trusted. Be the one we all look to and can depend on.
- Be You: We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future: Embrace change. Drive Progress. Own the challenge.
Key Account Manager -Service (Permanent) in Bournemouth employer: Pennon Water Services
At Pennon Water Services, we pride ourselves on being a leading water retailer dedicated to sustainability and customer success. Our home-based or regional roles in Bournemouth, Exeter, or Walsall offer a supportive work culture that prioritises employee development, wellbeing, and a commitment to diversity. With competitive salaries, generous benefits, and opportunities for career growth, joining our team means making a meaningful impact while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager -Service (Permanent) in Bournemouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Pennon Water Services on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for those interviews! Research Pennon Water Services thoroughly—know their values, recent projects, and how they contribute to a greener future. This will help you tailor your answers and show you're genuinely interested in being part of their mission.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with hiring managers, highlight specific examples of how you've driven growth and built strong relationships in previous roles. Numbers speak volumes, so don’t shy away from sharing your successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Pennon Water Services. Don’t wait too long, though—apply early to beat the rush!
We think you need these skills to ace Key Account Manager -Service (Permanent) in Bournemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience with B2B accounts and any relevant achievements that showcase your commercial awareness and relationship management skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the water sector and how your proactive approach can drive growth for our customers. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific results you've achieved. Whether it's revenue growth or successful negotiations, we want to see how you've made an impact in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to join our team at Pennon Water Services!
How to prepare for a job interview at Pennon Water Services
✨Know Your Accounts
Before the interview, research Pennon Water Services and their key accounts. Understand their business model, values, and how they support their customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship Skills
As a Key Account Manager, building strong relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. Highlight your ability to influence and negotiate effectively.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can drive revenue growth and protect margins. Think of specific strategies or ideas you could implement at Pennon Water Services. This shows that you’re not just focused on maintaining accounts but also on expanding them.
✨Embrace Their Values
Familiarise yourself with Pennon's core values: Be Rock Solid, Be You, and Be the Future. During the interview, relate your personal values and work ethic to these principles. This alignment can set you apart as a candidate who fits well within their culture.
