At a Glance
- Tasks: Manage high-value accounts, build relationships, and drive growth for our customers.
- Company: Join a leading water retailer committed to sustainability and customer success.
- Benefits: Competitive salary, generous holiday, health support, and employee perks.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact while shaping your career in a dynamic environment.
- Qualifications: Experience in managing B2B accounts and strong relationship-building skills.
The predicted salary is between 40000 - 40000 € per year.
A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 business accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provides expert advice on water efficiency, leakage, and contingency.
We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals include lowering our carbon footprint, planting 300,000 trees, restoring peatlands, and supporting farmers and landowners to improve water quality and wildlife.
We are seeking a driven and commercially astute Key Account Manager to take ownership of high-value accounts, build strong relationships, and drive growth. If you are motivated by building trust, delivering results, and making an impact, this could be your next opportunity.
What You'll Be Responsible For- Account Ownership and Strategy: Act as a trusted partner for strategic customers, managing relationships, performance, and overall account success.
- Commercial Performance: Drive revenue growth, protect margins, and proactively identify new opportunities.
- Relationship Management: Develop strong, multi-level relationships with customers and partners, becoming their key point of contact.
- Growth and Retention: Manage renewals, lead negotiations, and identify opportunities to expand accounts and create long-term value.
- Cross-functional Collaboration: Work closely with internal teams to deliver solutions, influence outcomes, and resolve issues efficiently.
- Proven experience managing complex B2B accounts
- Strong commercial awareness and a sense of ownership
- Confidence in influencing, negotiating, and leading discussions
- Experience in a service-led or regulated sector (utilities experience is advantageous)
- A proactive, relationship-driven approach with a focus on delivery
- Competitive salary with bonus
- Pension scheme
- Generous holiday allowance with buy/sell options
- Health and wellbeing support
- Sharesave scheme and employee perks
- Family-friendly policies
Closing Date: 2nd June 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid: Build trust and be trusted. Be the one we all look to and can depend on.
- Be You: We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future: Embrace change. Drive Progress. Own the challenge.
Key Account Manager in Bournemouth employer: Pennon Water Services
At Pennon Water Services, we pride ourselves on being an exceptional employer that champions employee growth and wellbeing. With a competitive salary, generous holiday allowance, and a strong commitment to diversity and inclusion, our work culture fosters collaboration and innovation. Join us in our mission to support businesses while making a positive impact on the environment, all from the comfort of your home or at one of our vibrant locations in Bournemouth, Exeter, or Walsall.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Bournemouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in managing B2B accounts. When you get the chance to chat with potential employers, share these stories to demonstrate your value.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for account management roles and refine your answers to showcase your commercial awareness and relationship-building skills.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in joining us at Pennon Water Services and helps us keep track of all the amazing talent out there.
We think you need these skills to ace Key Account Manager in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in managing B2B accounts and any relevant achievements that showcase your commercial awareness and relationship management skills.
Showcase Your Impact:When detailing your previous roles, focus on the results you've delivered. Use specific examples of how you've driven revenue growth or improved customer relationships. We want to see how you can make a splash with us!
Be Authentic:Don’t be afraid to let your personality shine through in your application. At StudySmarter, we value uniqueness and want to know what makes you, you! Share your motivations and why you're excited about joining our team.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly. Plus, it shows you're keen to join us at Pennon Water Services!
How to prepare for a job interview at Pennon Water Services
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your commercial awareness. Brush up on key metrics related to account management and revenue growth. Be ready to discuss how you've driven results in previous roles, and think about specific examples that showcase your ability to protect margins and identify new opportunities.
✨Build Rapport
Relationship management is crucial for this role. Before the interview, research the company and its clients. Think about how you can relate your past experiences to building strong, multi-level relationships. During the interview, show your personality and be genuine; it’s all about making a connection!
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Prepare for scenarios where you might need to negotiate or influence outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your proactive approach.
✨Showcase Your Team Spirit
Collaboration is key at Pennon Water Services. Be prepared to discuss how you've worked with cross-functional teams in the past. Highlight any experiences where you’ve influenced outcomes or resolved issues efficiently. This will show that you’re not just a lone wolf but someone who thrives in a team environment.
