Billing Team Leader: Lead, Coach & Improve Customer Billing in Bournemouth

Billing Team Leader: Lead, Coach & Improve Customer Billing in Bournemouth

Bournemouth Full-Time 28309 - 34599 Β£ / year (est.) No working from home possible
Pennon Water Services

At a Glance

  • Tasks: Lead and coach the Billing Administration team to ensure accurate customer billing.
  • Company: Join Pennon Water Services, a leader in water services with a commitment to excellence.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Dynamic role with opportunities for collaboration across departments.
  • Why this job: Make a real difference by improving customer billing processes and team performance.
  • Qualifications: Experience in billing or administration and strong leadership skills.

The predicted salary is between 28309 - 34599 Β£ per year.

Pennon Water Services (trading as Source for Business) invites applications for a Billing Team Leader role in Bournemouth. The job focuses on leading the Billing Administration team, coaching staff, and ensuring accurate and timely customer billing to uphold service standards.

Reporting to the Billing Manager in Operations, you will drive performance, monitor quality, and collaborate with other departments to deliver excellent customer outcomes, including switching activities and process.

Billing Team Leader: Lead, Coach & Improve Customer Billing in Bournemouth employer: Pennon Water Services

At Pennon Water Services, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee development and progression. Located in a dynamic environment, our Customer Experience Advisors enjoy a competitive salary, generous holiday allowance, and unique benefits such as employee share schemes, making it a rewarding place to build a meaningful career.

Pennon Water Services

Contact Details:

Pennon Water Services Recruitment Team

We think you need these skills to ace Billing Team Leader: Lead, Coach & Improve Customer Billing in Bournemouth

Leadership Skills
Coaching Skills
Billing Administration
Performance Monitoring
Quality Assurance
Collaboration Skills
Customer Service Orientation