At a Glance
- Tasks: Support sales processes and enhance customer retention for our B2B clients.
- Company: Join SES Business Water, a leader in sustainable water services.
- Benefits: Enjoy competitive salary, annual bonuses, flexible working, and healthcare benefits.
- Other info: Be part of a diverse culture that values uniqueness and inclusion.
- Why this job: Make a real impact in a collaborative team focused on customer satisfaction.
- Qualifications: Strong sales understanding, excellent communication, and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
SES Business Water provides water and wastewater services for businesses across England and Scotland. Our customers include major high street retailers, supermarkets, hospitality and leisure, local and national government, NHS, independent schools, manufacturing, food processing and an international airport.
We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.
Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.
We're looking for a highly organised and customer-focused individual to support our sales team and manage customer retention across our B2B client base.
Key Responsibilities- Support the full sales cycle, including documentation, contracts, and onboarding handovers
- Act as a point of contact for customers and TPI partners, handling queries and ensuring excellent service
- Maintain CRM pipeline and produce sales reports and forecasts
- Provide administrative support across sales, contracts, and commission processing
- Manage customer renewals, reduce churn, and conduct retention activity
- Identify upsell/cross-sell opportunities and handle customer accounts proactively
- Strong understanding of sales processes
- Excellent communication and telephone skills
- Highly organised, proactive, and customer-focused
- Confident using Microsoft Office (Excel skills a plus)
Join a fast-paced, collaborative team where you'll play a key role in driving customer satisfaction and business growth. Ready to make a difference? Join us as our Sales Administrator and help create a workplace where people thrive.
We believe in rewarding our people for their hard work and dedication. As our Sales Administrator, you'll enjoy:
- Competitive Salary - Based on experience and skills
- Annual Bonus Scheme - Recognising company performance
- Pension Scheme - Helping you plan for your future
- Flexible Working Options - We value work-life balance and offer flexible hours and hybrid working where possible
- Healthcare Benefits - Access to employee assistance programs
- Employee Discounts - On various products and services
- Annual Leave - Take time to recharge with our holiday entitlement
Closing Date: 11th June 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Locations
Sales Administrator in Redhill, Surrey employer: Pennon Group
SES Business Water is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary, annual bonus scheme, and flexible working options to ensure a healthy work-life balance. Our collaborative culture fosters inclusivity and diversity, empowering you to thrive while contributing to meaningful environmental initiatives. Join us in shaping a greener future and enjoy the benefits of being part of a leading company in the UK water sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Redhill, Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission, especially around sustainability and customer service, so you can show how you align with their goals during your chat.
✨Tip Number 3
Practice your communication skills! As a Sales Administrator, you'll need to be clear and confident. Role-play common interview questions with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a difference in the water sector.
We think you need these skills to ace Sales Administrator in Redhill, Surrey
Some tips for your application 🫡
Show Your Organisational Skills:As a Sales Administrator, being organised is key! Make sure to highlight your ability to manage multiple tasks and keep everything in order. Use examples from your past experiences to show us how you’ve successfully juggled responsibilities.
Communicate Clearly:Excellent communication is crucial for this role. When writing your application, be clear and concise. Use straightforward language and make sure your enthusiasm for the role shines through. We want to see your personality!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight relevant skills and experiences that align with what we’re looking for in a Sales Administrator.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Pennon Group
✨Know Your Sales Processes
Before the interview, brush up on your understanding of sales processes. Be ready to discuss how you’ve supported sales cycles in the past, including documentation and customer onboarding. This will show that you’re not just familiar with the role but also have practical experience.
✨Showcase Your Communication Skills
As a Sales Administrator, excellent communication is key. Prepare examples of how you've effectively handled customer queries or collaborated with teams. Practising clear and concise responses will help you convey your thoughts confidently during the interview.
✨Demonstrate Organisational Skills
Being highly organised is crucial for this role. Bring along examples of how you’ve managed multiple tasks or projects simultaneously. You could even mention tools or methods you use to stay organised, which will highlight your proactive approach.
✨Embrace the Company Values
Familiarise yourself with the company’s core values: being rock solid, being yourself, and being the future. Think of ways you can relate your personal experiences to these values. This will show that you align with their culture and are ready to contribute positively.
