At a Glance
- Tasks: Create and manage efficient work schedules for our Wastewater Operations team.
- Company: Join South West Water, a leader in the UK water sector focused on sustainability.
- Benefits: Generous holiday allowance, health benefits, training opportunities, and a supportive work culture.
- Other info: Be part of a diverse team committed to making a difference in communities and the environment.
- Why this job: Make a real impact on essential services while developing your career in a dynamic environment.
- Qualifications: Experience in planning or scheduling, strong organisational skills, and digital literacy.
The predicted salary is between 30000 - 40000 £ per year.
Powered by Water, Driven by Purpose. South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future.
We’re looking for a highly organised and proactive Planner / Scheduler to join our Wastewater Operations team. This is a pivotal role at the heart of our operations—ensuring our field teams are in the right place, at the right time, with the right resources to deliver essential services to our communities. You’ll play a key part in keeping operations flowing smoothly by turning real-time data, operational priorities, and field intelligence into clear, achievable work plans. If you enjoy problem-solving, work well under pressure, and thrive in a fast-paced environment, this could be the perfect opportunity.
What you'll be doing:
- Building and maintaining efficient schedules across daily, weekly, and longer-term work plans
- Coordinating resources to balance preventative, reactive, and statutory work
- Managing real-time changes—adjusting plans quickly to resolve issues and minimise disruption
- Acting as the central point of communication between field teams, contractors, and internal stakeholders
- Using data and system insights to forecast demand, identify trends, and improve performance
- Supporting continuous improvement in productivity, efficiency, and operational flow
What we're looking for:
We’re keen to hear from candidates who have:
- Experience in planning, scheduling, coordination, or workflow management within an operational or field-based environment
- Strong organisational skills and the ability to manage competing priorities in a fast-paced setting
- Confidence using planning or work management systems, alongside Microsoft Excel and other digital tools
- Excellent communication skills with the ability to collaborate effectively across multiple teams
Qualifications & Requirements
Essential:
- Strong digital literacy, including Microsoft Office
- Ability to interpret and use operational data to support decision-making
Desirable:
- Level 3 qualification in Business Administration, Operations, Engineering, or similar
- Experience with scheduling or planning systems
- Health & safety awareness (e.g. IOSH Working Safely)
- Full UK driving licence (if site visits are required)
What's in it for you:
We know our people drive our success — so we’re committed to offering an excellent range of benefits, including:
- Generous holiday allowance + bank holidays
- Discretionary bonus
- Competitive contributory pension
- Share-save scheme
- Health benefits & wellbeing support programmes
- Group discounts
- Cycle to Work scheme
- Financial support services
- Development and training opportunities… and much more!
This role offers a fantastic opportunity to be part of a team that plays a vital role in delivering safe, reliable wastewater services. You’ll have the chance to make a measurable difference—supporting essential operations that benefit customers, communities, and the environment.
Closing Date: 17th June 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Planner/Scheduler employer: Pennon Group
At South West Water, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusion. Our commitment to employee growth is evident through extensive development and training opportunities, alongside a generous benefits package that includes competitive pensions and health support. Join us in a role that not only ensures the delivery of essential services but also contributes to a greener future in one of the UK's most beautiful regions.
StudySmarter Expert Advice🤫
We think this is how you could land Planner/Scheduler
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Pennon Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Pennon Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Pennon Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Planner/Scheduler
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Pennon Group:This is your chance to really connect with the team at Pennon Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Pennon Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Pennon Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Pennon Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Pennon Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
