At a Glance
- Tasks: Manage high-value accounts and build strong relationships to drive growth.
- Company: Join Pennon Water Services, supporting over 150,000 UK businesses.
- Benefits: Competitive salary, bonus, generous holiday, and health support.
- Other info: Home-based role with travel; excellent career development opportunities.
- Why this job: Make a real impact by driving success for strategic customers.
- Qualifications: Experience in managing B2B accounts and strong commercial awareness.
The predicted salary is between 40000 - 40000 € per year.
Location: Home-based or Bournemouth / Exeter / Walsall (with travel to customer sites)
Type: Full-time, Permanent
Salary: From £40,000 + excellent benefits
At Pennon Water Services, we’re not just supplying water — we’re helping over 150,000 UK businesses thrive. We are seeking a driven and commercially astute Key Account Manager to take ownership of high‑value accounts, build strong relationships, and drive growth. If you are motivated by building trust, delivering results, and making an impact, this could be your next opportunity.
Responsibilities- Account Ownership and Strategy: Act as a trusted partner for strategic customers, managing relationships, performance, and overall account success.
- Commercial Performance: Drive revenue growth, protect margins, and proactively identify new opportunities.
- Relationship Management: Develop strong, multi‑level relationships with customers and partners, becoming their key point of contact.
- Growth and Retention: Manage renewals, lead negotiations, and identify opportunities to expand accounts and create long‑term value.
- Cross‑functional Collaboration: Work closely with internal teams to deliver solutions, influence outcomes, and resolve issues efficiently.
- Proven experience managing complex B2B accounts
- Strong commercial awareness and a sense of ownership
- Confidence in influencing, negotiating, and leading discussions
- Experience in a service‑led or regulated sector (utilities experience is advantageous)
- A proactive, relationship‑driven approach with a focus on delivery
- Competitive salary with bonus
- Pension scheme
- Generous holiday allowance with buy/sell options
- Health and wellbeing support
- Sharesave scheme and employee perks
- Family‑friendly policies
Closing Date: 2nd June 2026
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Key Account Manager employer: Pennon Group
At Pennon Water Services, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a competitive salary, generous benefits, and a strong focus on employee growth, we empower our Key Account Managers to build meaningful relationships and drive impactful results for our clients. Our home-based flexibility, combined with the opportunity to engage with diverse customers across the UK, makes this role not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current Key Account Managers on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and challenges so you can showcase how your skills can help them thrive. Tailor your responses to highlight your experience in managing complex B2B accounts.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can set you apart from other candidates. Use this opportunity to reiterate your enthusiasm for the role and remind them why you’re the perfect fit for managing those high-value accounts.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at Pennon Water Services. It shows initiative and gives you a better chance of standing out in the application process.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience with B2B accounts and any relevant achievements that showcase your commercial awareness and relationship management skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your proactive approach can drive growth and retention for our customers. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your experience, focus on specific examples where you've successfully managed accounts or driven revenue growth. Numbers speak volumes, so if you can quantify your successes, do it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Pennon Water Services.
How to prepare for a job interview at Pennon Group
✨Know Your Accounts
Before the interview, research the key accounts that Pennon Water Services manages. Understand their business needs and challenges. This will help you demonstrate your commercial awareness and show how you can add value as a Key Account Manager.
✨Showcase Relationship Skills
Prepare examples of how you've built strong relationships in previous roles. Be ready to discuss specific instances where your relationship management led to successful outcomes. This will highlight your proactive, relationship-driven approach.
✨Demonstrate Negotiation Prowess
Think of scenarios where you've successfully negotiated terms or resolved conflicts. Be prepared to share these stories during the interview to showcase your confidence in influencing and leading discussions.
✨Collaborate with Internal Teams
Discuss how you've worked cross-functionally in the past. Highlight your ability to collaborate with different teams to deliver solutions. This will show that you understand the importance of teamwork in driving account success.
