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- Tasks: Support customers with queries and enhance their experience with our services.
- Company: Join Pennon, a leader in water services, making a difference every day.
- Benefits: Competitive salary of £30,000, career development, and a supportive team environment.
- Other info: Exciting opportunities for growth and learning in a dynamic industry.
- Why this job: Be part of a mission-driven company that impacts millions of lives daily.
- Qualifications: Recent graduate with strong communication skills and a passion for customer service.
Remember to check your CV before applying. Also, ensure you read through all the requirements related to this role.
Location: Exeter
Salary: £30,000
Start Date: September 2026
Application Deadline: 11th April 2026
Who we are... At Pennon, we literally bring water to life. Every day, our customer teams support millions of people across the Southwest, helping them with everything from bills and payments to service updates and water quality concerns. Every interaction matters.
Customer Operations Graduate employer: Pennon Group
Contact Detail:
Pennon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Graduate
✨Tip Number 1
Network like a pro! Reach out to current employees at Pennon on LinkedIn or attend local events. A friendly chat can give us insights into the company culture and might just land you a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for customer operations roles. We should also think about our own experiences and how they relate to the job. Practice makes perfect!
✨Tip Number 3
Show your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. It’s all about demonstrating that we care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we can keep track of our application status easily.
We think you need these skills to ace Customer Operations Graduate
Some tips for your application 🫡
Check Your CV: Before you hit that apply button, give your CV a good once-over. Make sure it’s tailored to the Customer Operations role and highlights your relevant skills and experiences.
Read the Job Description: Take a proper look at the job description and requirements. We want to see that you understand what we’re looking for and how you fit into our team at Pennon.
Be Yourself: When writing your application, let your personality shine through! We’re not just looking for qualifications; we want to know who you are and what makes you tick.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at Pennon Group
✨Know Your CV Inside Out
Before you step into the interview, make sure you can talk confidently about everything on your CV. Be ready to discuss your experiences and how they relate to the Customer Operations role at Pennon.
✨Understand the Company
Do a bit of homework on Pennon and its mission. Knowing how they bring water to life and support customers will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around customer service scenarios. Practise your responses, focusing on how you would handle various situations that may arise in customer operations.
✨Show Enthusiasm and Positivity
During the interview, let your passion for customer service shine through. A positive attitude can go a long way in making a great impression, so don’t hesitate to express your excitement about the opportunity!