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- Tasks: Carry out legionella control tasks and ensure water hygiene for customers.
- Company: Join South West Water, a leader in the UK water sector with a green vision.
- Benefits: Competitive salary, annual bonus, flexible working, and healthcare benefits.
- Other info: Full training provided; no prior experience necessary.
- Why this job: Make a real difference in water safety while enjoying career growth opportunities.
- Qualifications: GCSEs, customer service skills, and a full UK driving licence required.
Powered by Water, Driven by Purpose. South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future.
Are you an experienced Technician looking for a new challenge? We currently have an exciting opportunity available for a Water Hygiene Technician to join our team working in Bournemouth/Southwest/Hampshire. You will join us on a fixed term contract basis for 12 months, and in return, you will receive a competitive salary of £27,000- £29,000.
About the role:
As our Water Hygiene Technician, you will be carrying out legionella control tasks for our customers (this includes water temperature checks, water system dosing, shower heads and TMVs servicing and other water hygiene tasks), with most sites based in the South of England.
You will be:
- Undertaking regular temperature checks, flushing and sampling monitoring and keeping records on customers' properties and sites
- Undertaking more complex cleaning and disinfecting of hot and cold-water systems and cooling systems
- Undertaking TMV and Shower Heads Servicing and maintenance
- Undertaking fault finding on customer sites where issues are identified and implement corrective actions to enable a first-time fix
- Working with the scheduling team to ensure all jobs are efficiently and productively planned, completed and loaded correctly onto the mobile equipment
You will be able to demonstrate:
- Effectively communicating with customers and colleagues to ensure all on site contract requirements are met to the customers satisfaction
- Escalating any missed tasks immediately and any concerns or compliance issues in a timely fashion
- Educated to GCSE, grade A-C or equivalent
- Proven exceptional customer service skills
- Level 2 NVQ Plumbing is desirable
- Water Hygiene knowledge is desirable, however no previous experience necessary as full training will be provided
- Full UK driving licence is required.
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us.
As our Water Hygiene Technician, you'll enjoy:
- Competitive Salary - Based on experience and skills
- Annual Bonus Scheme - Recognising company performance
- Pension Scheme - Helping you plan for your future
- Flexible Working Options - We value work-life balance and offer flexible hours and hybrid working where possible
- Healthcare Benefits - Access to employee assistance programs
- Employee Discounts - On various products and services
- Generous Annual Leave - Take time to recharge with our holiday entitlement
Closing Date: Monday 4th May 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Water Hygiene Technician in Bournemouth employer: Pennon Group
Contact Detail:
Pennon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Hygiene Technician in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the water hygiene sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions specific to water hygiene roles. Practice your answers and think about how your skills align with the job description. Confidence is key, so let your passion for water safety shine through!
✨Tip Number 3
Showcase your customer service skills during interviews. Remember, as a Water Hygiene Technician, you'll be interacting with clients regularly. Share examples of how you've gone above and beyond to meet customer needs in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at South West Water. Let's make a splash together!
We think you need these skills to ace Water Hygiene Technician in Bournemouth
Some tips for your application 🫡
Show Your Passion for Water Hygiene: When writing your application, let us know why you're excited about the role of Water Hygiene Technician. Share any relevant experiences or interests that connect you to water hygiene and our mission at South West Water.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your skills and experiences that align with the job description, especially those related to customer service and technical tasks.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people quickly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Pennon Group
✨Know Your Water Hygiene Basics
Before the interview, brush up on your knowledge of water hygiene practices, especially legionella control. Familiarise yourself with common tasks like temperature checks and system maintenance, as this will show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role involves communicating with customers, prepare examples of how you've provided exceptional service in the past. Think about situations where you resolved issues or went above and beyond to meet customer needs.
✨Be Ready for Practical Scenarios
Expect questions that may involve real-life scenarios related to fault finding or system servicing. Practice articulating your thought process on how you would approach these tasks, demonstrating your problem-solving skills.
✨Align with Their Values
Familiarise yourself with the company's core values: being rock solid, being yourself, and being the future. Prepare to discuss how your personal values align with theirs, showcasing your fit within their culture.