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- Tasks: Conduct water hygiene checks and maintain systems for businesses.
- Company: Join Pennon Group, a leader in water services and sustainability.
- Benefits: Enjoy generous holidays, health perks, and ongoing training.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact on community health and the environment.
- Qualifications: GCSEs required; plumbing knowledge is a plus but not essential.
The predicted salary is between 27000 - 29000 £ per year.
Powered by Water, Driven by Purpose. At Pennon Group, we’re proud to serve communities while protecting the environment. Together with our subsidiaries, we’re leading the way in water and renewables. Our goals include lowering our carbon footprint and working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife. Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Aquacare is a specialist water hygiene and commercial heating provider offering expert assistance to businesses of all sizes. Through monitoring and remedial action, we help businesses build and maintain compliant Legionella control systems and modern and efficient heating plant rooms resulting in long-standing high-quality relationships.
We currently have an exciting opportunity available for a Water Hygiene Technician to join our team working in Bournemouth/Southwest/Hampshire. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,000- £29,000.
Responsibilities:- Undertaking regular temperature checks, flushing and sampling monitoring and keeping records on customers’ properties and sites.
- Undertaking more complex cleaning and disinfecting of hot and cold-water systems and cooling systems.
- Undertaking TMV and Shower Heads Servicing and maintenance.
- Undertaking fault finding on customer sites where issues are identified and implement corrective actions to enable a first-time fix.
- Working with the scheduling team to ensure all jobs are efficiently and productively planned, completed and loaded correctly onto the mobile equipment.
- Effectively communicating with customers and colleagues to ensure all on-site contract requirements are met to the customer’s satisfaction.
- Escalating any missed tasks immediately and any concerns or compliance issues in a timely fashion.
- Educated to GCSE, grade A-C or equivalent.
- Proven exceptional customer service skills.
- Level 2 NVQ Plumbing is desirable.
- Water Hygiene knowledge is desirable; however, no previous experience is necessary as full training will be provided.
- Full UK driving licence is required.
We know that the support and commitment of our staff is key to our success, so you will receive the opportunity for ongoing development and training for a long-term career with us.
Benefits:- Generous holiday allowance plus bank holidays.
- A discretionary bonus.
- Competitive contributory pension.
- Share-save scheme.
- Various health benefits.
- Wellbeing support programmes.
- A range of group discounts.
- Cycle to work scheme.
- Financial support services.
- And more.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values:- Be Rock Solid - Build trust and be trusted.
- Be You - We want you to bring your best every day.
- Be the Future - Embrace change. Drive progress. Own the challenge.
We look after the water and wastewater services for 1.8 million customers across Cornwall, Devon, the Isles of Scilly and parts of Dorset and Somerset.
Water Hygiene Technician employer: Pennon Group Plc
Contact Detail:
Pennon Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Hygiene Technician
✨Tip Number 1
Get to know the company! Research Pennon Group and its subsidiaries. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for practical assessments! As a Water Hygiene Technician, you might face hands-on tests. Brush up on your technical skills and be ready to demonstrate your knowledge of water systems and hygiene practices during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Water Hygiene Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Water Hygiene Technician role. Highlight any relevant experience, skills, and qualifications that match the job description. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about water hygiene and how your background makes you a great fit for our team. Let us know what excites you about working with us at Aquacare.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure to showcase your customer service skills in your application. We love candidates who can connect with customers and colleagues alike, so let that personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Pennon Group Plc
✨Know Your Water Hygiene Basics
Before the interview, brush up on your water hygiene knowledge. Familiarise yourself with Legionella control systems and the importance of maintaining compliant water systems. This will show that you're genuinely interested in the role and understand its significance.
✨Showcase Your Customer Service Skills
Since this role involves effective communication with customers, prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you resolved issues or exceeded customer expectations, as this will highlight your suitability for the position.
✨Be Ready for Practical Scenarios
Expect to discuss practical scenarios related to the job. Prepare to talk about how you would handle temperature checks, flushing, and fault finding on customer sites. Demonstrating your problem-solving skills and ability to think on your feet will impress the interviewers.
✨Align with Their Values
Familiarise yourself with Pennon Group's core values: being rock solid, being yourself, and being the future. During the interview, try to weave these values into your responses. Showing that you resonate with their culture will make you a more appealing candidate.