At a Glance
- Tasks: Support sales processes and manage customer retention for B2B clients.
- Company: SES Business Water, a leader in water services across England and Scotland.
- Benefits: Competitive salary, annual bonus, flexible working, and healthcare benefits.
- Other info: Embrace diversity and inclusion in a supportive workplace culture.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Strong sales understanding, excellent communication, and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
SES Business Water provides water and wastewater services for businesses across England and Scotland. Our customers include major high street retailers, supermarkets, hospitality and leisure, local and national government, NHS, independent schools, manufacturing, food processing and an international airport.
We’re looking for a highly organised and customer‑focused individual to support our sales team and manage customer retention across our B2B client base.
Key Responsibilities- Support the full sales cycle, including documentation, contracts, and onboarding handovers
- Act as a point of contact for customers and TPI partners, handling queries and ensuring excellent service
- Maintain CRM pipeline and produce sales reports and forecasts
- Provide administrative support across sales, contracts, and commission processing
- Manage customer renewals, reduce churn, and conduct retention activity
- Identify upsell/cross‑sell opportunities and handle customer accounts proactively
- Strong understanding of sales processes
- Excellent communication and telephone skills
- Highly organised, proactive, and customer‑focused
- Confident using Microsoft Office (Excel skills a plus)
Join a fast‑paced, collaborative team where you’ll play a key role in driving customer satisfaction and business growth. Ready to make a difference? Join us as our Sales Administrator and help create a workplace where people thrive.
What We’ll Offer- Competitive Salary – Based on experience and skills
- Annual Bonus Scheme – Recognising company performance
- Pension Scheme – Helping you plan for your future
- Flexible Working Options – We value work‑life balance and offer flexible hours and hybrid working where possible
- Healthcare Benefits – Access to employee assistance programmes
- Employee Discounts – On various products and services
- Annual Leave – Take time to recharge with our holiday entitlement
Closing Date: 11th June 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Sales Administrator in Redhill employer: Pennon Group Plc
SES Business Water is an excellent employer that fosters a collaborative and inclusive work culture, where employees are empowered to make a meaningful impact on customer satisfaction and business growth. With competitive salaries, flexible working options, and a strong focus on employee well-being through healthcare benefits and an annual bonus scheme, we provide ample opportunities for personal and professional development in a dynamic environment. Join us in our mission to deliver exceptional water and wastewater services while thriving in a workplace that values diversity and encourages individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Redhill
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit into our team and contribute to our goals, so be ready to share your ideas!
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple way to remind us of your enthusiasm for the role and keep you fresh in our minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Sales Administrator in Redhill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your experience with sales processes, customer service, and any relevant administrative skills. We want to see how you can support our sales team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your organisational skills and how you can help manage customer retention effectively. We love a good story!
Show Off Your Tech Skills:Since we're looking for someone confident with Microsoft Office, especially Excel, make sure to mention any relevant experience. If you've created reports or managed data before, let us know how you did it!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Pennon Group Plc
✨Know Your Sales Processes
Familiarise yourself with the sales cycle and processes relevant to the role. Be ready to discuss how you can support documentation, contracts, and onboarding handovers. Showing that you understand these elements will impress the interviewers.
✨Showcase Your Communication Skills
Since this role involves acting as a point of contact for customers, practice articulating your thoughts clearly. Prepare examples of how you've handled customer queries in the past, demonstrating your excellent communication and telephone skills.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage tasks and prioritise effectively. Bring up any tools or methods you use to stay organised, especially if they relate to CRM systems or sales reporting.
✨Demonstrate Customer Focus
Prepare to talk about your approach to customer retention and how you identify upsell or cross-sell opportunities. Share specific examples of how you've proactively managed customer accounts to reduce churn and enhance satisfaction.
