At a Glance
- Tasks: Inspect plumbing installations and ensure compliance with regulations while providing top-notch customer service.
- Company: Join a dedicated Water Regulations team in Cornwall, focused on safety and compliance.
- Benefits: Enjoy generous holidays, bonuses, health benefits, and a supportive work environment.
- Other info: Opportunity for career growth and support for further qualifications in plumbing.
- Why this job: Make a real difference in plumbing safety and compliance while developing your skills.
- Qualifications: GCSEs in Maths and English, strong communication skills, and a customer-focused approach.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a Plumbing Compliance Assessor to join our Water Regulations team, covering the Cornwall area. This field‑based role requires the ability to work independently while providing excellent customer service.
What You’ll Be Doing
- Inspect domestic and commercial plumbing installations to ensure compliance with the Water Supply (Water Fittings) Regulations 1999
- Identify, investigate and take appropriate action where non‑compliance or contamination risks are found
- Issue and record enforcement notices using specialist systems and corporate databases
- Maintain accurate records, work orders, diary entries and appointment details in line with service standards
- Provide technical advice and guidance to customers, colleagues and external stakeholders
- Respond effectively to suspected or actual contamination incidents
- Work safely at all times, following health, safety and company procedures
- Support the wider Regulations team and cover for the Team Manager when required
- Keep up to date with changes in legislation, plumbing practices and regulation enforcement
- Complete relevant training, including working towards an NVQ Level 3 in Regulations Enforcement
Essential Requirements
- GCSEs (or equivalent) in Maths and English
- Strong planning and organisational skills
- Excellent written and verbal communication
- Ability to interpret technical drawings and plans
- Computer literacy, including Microsoft Office
- Full UK driving licence
- A customer‑focused, methodical and safety‑conscious approach
Desirable
- Plumbing qualification or background in plumbing/allied trades
- Water Regulations or plumbing qualifications are desirable, but we’ll support you to develop in the role
- Previous experience working independently in a field‑based role
Benefits
- Generous holiday allowance plus bank holidays
- A discretionary bonus
- Competitively contributory pension
- Share‑save scheme
- Various health benefits
- Wellbeing support programmes
- A range of group discounts
- Cycle to Work scheme
- Financial support services
- And plenty more
Additional Information: Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Closing Date: 15th May 2026. We may close this vacancy early if we receive a high volume of applications.
Plumbing Compliance Assessor employer: Pennon Group Plc
Join our dynamic Water Regulations team as a Plumbing Compliance Assessor in the beautiful Cornwall area, where you will enjoy a supportive work culture that prioritises employee wellbeing and professional growth. With generous holiday allowances, a competitive pension scheme, and opportunities for further training, we are committed to fostering a rewarding environment that empowers you to excel in your role while making a meaningful impact on community safety and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Plumbing Compliance Assessor
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. You never know what insider info you might get!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to plumbing compliance and customer service. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Plumbing Compliance Assessor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Plumbing Compliance Assessor role. We want to see how you can bring value to our Water Regulations team!
Show Off Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to convey technical information effectively.
Highlight Relevant Experience:If you've got any experience in plumbing or compliance, make it shine! We love seeing candidates who can relate their past roles to the responsibilities of the Plumbing Compliance Assessor position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pennon Group Plc
✨Know Your Regulations
Make sure you brush up on the Water Supply (Water Fittings) Regulations 1999 before your interview. Being able to discuss these regulations confidently will show that you're serious about the role and understand the compliance aspect of plumbing.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your customer-focused approach.
✨Demonstrate Your Independence
This position requires working independently, so be prepared to discuss how you've successfully managed tasks on your own in previous roles. Highlight your planning and organisational skills to reassure them that you can handle the responsibilities without constant supervision.
✨Prepare for Technical Questions
Expect some technical questions related to plumbing installations and compliance. Brush up on your ability to interpret technical drawings and plans, as well as any relevant plumbing knowledge. This will help you answer confidently and show your expertise in the field.
