At a Glance
- Tasks: Manage high-value accounts and build strong relationships to drive growth.
- Company: Join a leading water retailer committed to sustainability and customer success.
- Benefits: Competitive salary, bonus, generous holiday, and health support.
- Other info: Home-based role with travel opportunities and excellent career progression.
- Why this job: Make a real impact in a greener future while developing your career.
- Qualifications: Experience in managing B2B accounts and strong negotiation skills.
The predicted salary is between 40000 - 40000 € per year.
A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 business accounts across the UK. With a commitment to helping customers lower their water use and save money, our team provides expert advice on water efficiency, leakage, and contingency. We are part of Pennon Group, a leader in the UK water sector, working towards a greener future.
As a Key Account Manager, you will take ownership of high‑value accounts, build strong relationships, and drive growth.
Responsibilities- Act as a trusted partner for strategic customers, managing relationships, performance, and overall account success.
- Drive revenue growth, protect margins, and proactively identify new opportunities.
- Develop strong, multi‑level relationships with customers and partners, becoming their key point of contact.
- Manage renewals, lead negotiations, and identify opportunities to expand accounts and create long‑term value.
- Work closely with internal teams to deliver solutions, influence outcomes, and resolve issues efficiently.
- Proven experience managing complex B2B accounts.
- Strong commercial awareness and a sense of ownership.
- Confidence in influencing, negotiating, and leading discussions.
- Experience in a service‑led or regulated sector (utilities experience is advantageous).
- A proactive, relationship‑driven approach with a focus on delivery.
- Competitive salary with bonus.
- Pension scheme.
- Generous holiday allowance with buy/sell options.
- Health and wellbeing support.
- Sharesave scheme and employee perks.
- Family‑friendly policies.
Closing Date: 2nd June 2026. We encourage you to apply as soon as possible.
Key Account Manager employer: Pennon Group Plc
At Pennon Water Services, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee growth and well-being. As a Key Account Manager, you will enjoy a competitive salary, generous benefits, and the opportunity to make a meaningful impact in the water sector while working from home or in our vibrant Bournemouth, Exeter, or Walsall offices. Join us in our mission to create a greener future and be part of a team that values innovation, collaboration, and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can help you land that Key Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their mission, values, and recent projects. When you show that you’re genuinely interested in what they do, it’ll set you apart from the crowd. Plus, we love seeing candidates who align with our purpose!
✨Tip Number 3
Practice your pitch! You need to be able to confidently explain how your experience managing complex B2B accounts makes you the perfect fit for the role. We want to hear how you’ve driven growth and built relationships in the past, so get those stories ready!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Pennon Water Services. Let’s make a greener future together!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience with B2B accounts and any relevant achievements that showcase your ability to drive growth and manage relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the water sector and how your skills align with our mission at Pennon Water Services. Be genuine and let your personality come through.
Showcase Your Commercial Awareness:In your application, demonstrate your understanding of the commercial landscape in the utilities sector. Share examples of how you've successfully navigated complex negotiations or identified new opportunities in past roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pennon Group Plc
✨Know Your Stuff
Before the interview, dive deep into Pennon Water Services and their mission. Understand their commitment to water efficiency and sustainability. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Relationship Skills
As a Key Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed complex B2B accounts. Highlight how you’ve driven growth and resolved issues, as this will resonate well with the interviewers.
✨Be Ready to Negotiate
Since negotiation is a big part of the role, brush up on your negotiation techniques. Think of scenarios where you’ve had to negotiate terms or resolve conflicts. Be prepared to discuss your approach and the outcomes, as this will demonstrate your confidence and expertise.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the company’s future goals, especially regarding their sustainability initiatives. This shows that you’re not just interested in the job, but also in contributing to their mission of a greener future.