At a Glance
- Tasks: Support operational reporting and ensure data accuracy while coordinating with various teams.
- Company: Join South West Water, a key player in the utilities sector.
- Benefits: Enjoy 23 days holiday, health perks, and a competitive pension scheme.
- Other info: Great opportunities for personal growth and development in a supportive environment.
- Why this job: Be a vital part of a team that drives effective communication and reporting processes.
- Qualifications: Experience in admin or data roles, strong organisational and communication skills.
The predicted salary is between 25000 - 30000 £ per year.
- Reporting Administrator
- We’re looking for an organised and detail-focused
Reporting Administrator to join our Operational Reporting team.
This is a pivotal administrative role that supports the delivery of accurate operational reporting, effective stakeholder communication, and the smooth running of reporting processes across the business.
What you’ll be doing
- Provide administrative support to the Reporting Technicians and Operational Reporting Manager.
- Support the production and distribution of regular and ad hoc operational report requests from managers and business stakeholders.
- Validate, cleanse, and maintain data to ensure accuracy and consistency.
- Coordinate reporting requests and requirements from internal stakeholders.
- Monitor and manage the team's shared mailbox, responding to or redirecting queries as appropriate.
- Act as a key point of contact between operational teams, Reporting Technicians, and other business functions.
- Assist with the processing of Guaranteed Standards of Service (GSS) payments.
- Support the creation and maintenance of flooding information within corporate mapping systems.
- Prepare meeting agendas, take accurate minutes, and track actions to ensure commitments are followed through and completed on time.
- Maintain action logs and provide updates on outstanding actions to relevant stakeholders.
- Support continuous improvement initiatives for reporting processes, systems, and tools.
Essential Skills & Experience
- Previous experience in an administrative, reporting, or data‑focused role.
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent attention to detail and commitment to data accuracy.
- Strong communication and stakeholder management skills.
- Experience using Microsoft Office applications, particularly Excel.
- Ability to produce clear and professional meeting minutes and maintain action trackers.
- Confidence working with data and interpreting reporting information.
Desirable Skills
- Experience with reporting tools such as Power BI or similar platforms.
- Experience working with databases or reporting systems.
- Experience supporting operational or utility‑based teams.
- Knowledge of data validation and data quality processes.
What’s in it for you
- 23 days starting holiday allowance plus bank holidays
- A discretionary Bonus
- Competitive Contributory Pension
- Share save Scheme
- Various health benefits
- Wellbeing support programmes
- A range of Group Discounts
Mandatory DBS check is required as part of the onboarding process.
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Reporting Administrator South West Water · Operations and Field Work · Exeter (Peninsula House) employer: Pennon Group Plc
At Pennon Group Plc, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration in the field of environmental management. Our Bristol location provides unique opportunities for professional growth, supported by flexible working options and comprehensive healthcare benefits, making it an ideal place for passionate individuals to contribute to meaningful water resource projects.
