People Services Advisor South West Water · Business, Corporate and Support Functions · Exeter ·

Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future.

We aim to lower our carbon footprint and partner to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash?

Join our team today.

People Services Advisor

South West Water | Exeter | £27,000 - £29,000 | 6–9 Month Fixed-Term Contract | Hybrid Working

Why This Role Matters

As a People Services Advisor, you will support employees and managers across South West Water throughout the entire employee lifecycle.

From onboarding new colleagues and coordinating employment checks to supporting contractual changes and leavers, you will ensure every process is delivered accurately, compliantly and with care.

As part of a business that supports the UK’s Critical National Infrastructure, the quality and integrity of our people processes are essential.

Your work will directly contribute to maintaining accurate records, supporting compliance and helping protect our organisation and our people.

• What You’ll Be Doing
• Deliver accurate and timely HR administration across the full employee lifecycle
• Prepare and issue contracts, offer letters, variation letters and employment documentation
• Maintain accurate employee records within our HR systems, ensuring GDPR compliance
• Act as a first point of contact for employee and manager HR queries
• Conduct vetting checks and manage security clearance processes, ensuring all candidates meet the required compliance, screening and eligibility standards prior to appointment
• Support recruitment administration and onboarding activities
• Coordinate and administer pre‑employment and BPSS checks
• Monitor key dates, deadlines and clearance renewals, proactively following up where required
• Work closely with Payroll and People & Culture colleagues to ensure employee changes are processed accurately and on time
• Produce HR reports and support internal and external audits
• Identify opportunities to improve processes, systems and ways of working
• What We’re Looking For

Essential

• Experience in HR Administration, HR Shared Services, People Operations or a similar HR support environment
• Strong organisational and administration skills with the ability to manage multiple priorities
• Experience working in a fast‑paced, high‑volume role
• Excellent attention to detail and commitment to accuracy
• Confident communication skills and the ability to build effective relationships
• Strong understanding of confidentiality, GDPR and handling sensitive information
• Good working knowledge of Microsoft Office and HR systems
• Ability to obtain and maintain BPSS clearance
• National Security Vetting (NSV) clearance appropriate to the role

Desirable

• Experience supporting BPSS, vetting or pre‑employment screening processes
• CIPD qualification, or currently working towards one

What’s In It For You?

• Competitive salary of
• £27,000 - £29,000
• Hybrid working available following successful completion of your training and induction period
• A supportive and collaborative People & Culture team
• Opportunities for development and career progression
• The chance to work for a purpose‑led organisation serving communities across the South West
• A varied role where no two days are the same
• Pension scheme
• Healthcare benefits, including employee assistance programmes
• Professional development support with training opportunities
• Employee discounts on various products and services
• Generous annual leave entitlement

The post holder will be required to obtain and maintain National Security Vetting (NSV) clearance appropriate to the role.

Successful candidates will also be subject to a mandatory DBS check as part of the onboarding process.

#J-18808-Ljbffr