Pennon Group plc seeks a skilled Customer Research Manager to lead customer research programmes across South West Water, Bournemouth Water, Bristol Water, and Sutton & East Surrey Water. You will influence strategy, customer experience and regulatory outcomes through robust research methods.
You'll manage end-to-end projects, translate data into insights, and collaborate with senior stakeholders to drive evidence-based decisions in a regulated utility context.
#J-18808-LjbffrCustomer Insights Leader (Hybrid) - Shape Essential Services in Exeter employer: Pennon Group Plc
At Pennon Group Plc, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration in the field of environmental management. Our Bristol location provides unique opportunities for professional growth, supported by flexible working options and comprehensive healthcare benefits, making it an ideal place for passionate individuals to contribute to meaningful water resource projects.
