At a Glance
- Tasks: Monitor real-time data and support decision-making in a fast-paced control room.
- Company: Join a dynamic team at the heart of operations in Exeter.
- Benefits: Competitive salary, supportive environment, and opportunities for skill development.
- Other info: Structured growth opportunities in a 24/7 rotating shift pattern.
- Why this job: Be part of a critical function and make a real impact on service delivery.
- Qualifications: Strong analytical skills, attention to detail, and teamwork abilities.
The predicted salary is between 39448 - 39448 £ per year.
Salary: £39,448 (£32,873 Basic + Shift Allowance)
Location: Exeter
Role Summary
Working at the heart of our operation, the Control Room plays a critical role monitoring performance, responding to live operational activity, and ensuring consistent service delivery. This is a fast‑paced, structured environment where teamwork, accuracy, and real‑time decision‑making are key.
What You’ll Be Doing
- Monitoring and interpreting real‑time operational data.
- Supporting effective decision‑making to maintain service continuity.
- Communicating clearly with operational teams and stakeholders.
- Managing multiple tasks in a fast‑moving environment.
- Identifying risks and supporting performance improvements.
Shift Pattern
This role operates on a 24/7 rotating shift pattern: 6 days on, 4 days off (2x mornings, 2x afternoons, 2x nights).
Shift Times
- 06:30 – 15:05
- 14:30 – 23:05
- 22:30 – 07:05
What We're Looking For
- Strong analytical and problem‑solving skills.
- Confidence working with data and systems (Excel / reporting tools).
- High attention to detail and a structured approach.
- Excellent communication and teamwork skills.
- The ability to stay calm and effective under pressure.
- A proactive, reliable, and accountable mindset.
Benefits
- Join a critical function at the centre of operations.
- Be part of a supportive, team‑focused environment.
- Develop valuable analytical and operational skills.
- Opportunities to grow within a structured environment.
The successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Control Room Technician in Exeter employer: Pennon Group Plc
As a Control Room Technician in Exeter, you will be part of a dynamic and supportive team that plays a vital role in ensuring seamless service delivery. Our company fosters a culture of collaboration and continuous improvement, offering valuable opportunities for professional growth and skill development in a fast-paced environment. With competitive salary packages and a structured shift pattern, we prioritise employee well-being and career advancement, making us an excellent employer for those seeking meaningful and rewarding work.
