Document Controller

Document Controller – Strategic Resource Options (SRO) Programme

Location: Exeter or Bristol HQ (Hybrid Working) | Employment type: Full-time.

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We are looking for a highly organized and proactive Document Controller to support the successful delivery of the SRO programme, a major infrastructure programme. As a key member of the programme team, you will play a critical role in ensuring project information, documentation, and governance processes are managed to the highest standards.

This is an opportunity to work at the heart of a complex, high‑profile project, collaborating with programme leadership, technical specialists, contractors, consultants, and key stakeholders to ensure information flows efficiently, accurately, and compliantly throughout the project lifecycle.

Key Responsibilities

• Ensure documents are correctly uploaded, classified, version controlled, and compliant with project standards.
• Manage project documentation within Autodesk Forma (previously Autodesk Construction Cloud) and other document management systems.
• Coordinate document reviews, approvals, workflows, transmittals, and stakeholder submissions.
• Monitor workflow progress and proactively resolve documentation issues.
• Prepare, compile, and distribute project reports, drawings, and technical documentation.
• Support the continuous improvement of document control and information management processes.
• Provide administrative support to programme leadership, including diary management, meeting coordination, and minute‑taking.
• Maintain accurate records and audit trails to support governance, compliance, and quality standards.

Essential

• Proven experience as a Document Controller, Technical Administrator, or similar role within construction, engineering, infrastructure, or major project environments.
• Strong document management and information control experience.
• Excellent organisational skills with exceptional attention to detail.
• Strong IT skills, including Microsoft Office applications and SharePoint.
• Ability to manage multiple priorities and work effectively within a fast‑paced project environment.
• Minimum of five GCSEs (or equivalent) including English and Maths.

Desirable

• Experience working on major capital projects within utilities, water, civil engineering, or regulated environments.
• Hands‑on experience with Autodesk Forma (previously Autodesk Construction Cloud), Aconex, ProjectWise, Viewpoint, or similar Common Data Environment platforms.
• Understanding of ISO 19650 information management principles.
• Experience working with technical drawings, specifications, and contract documentation.
• Degree, diploma, or equivalent qualification in Business Administration, Engineering, Information Management, or a related discipline.
• Professional certification in Document Control, Information Management, or Autodesk Forma (previously Autodesk Construction Cloud).

Benefits

• Competitive salary based on experience and expertise.
• Annual bonus scheme rewarding performance.
• Pension scheme to plan your future.
• Health care benefits including private health and wellbeing support.
• Professional development with ongoing training and career progression.
• Employee discounts across a range of services.
• Generous annual leave supporting work‑life balance.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.