At a Glance
- Tasks: Manage customer requests and resolve complex queries in a dynamic team environment.
- Company: Join Pennon Group Plc, a leader in the water industry with a focus on innovation.
- Benefits: Enjoy a competitive salary, generous holidays, flexible benefits, and a pension scheme.
- Other info: Full-time role with opportunities for growth in a collaborative setting.
- Why this job: Make a real difference by supporting customers and retailers in a vital industry.
- Qualifications: Strong IT skills, analytical mindset, and excellent communication abilities.
The predicted salary is between 30000 - 40000 β¬ per year.
Pennon Group Plc is looking for a Wholesale Technical Advisor to join the Customer Hub in Bristol on a 12-month fixed-term basis. This full-time role involves managing customer and retailer requests, monitoring market transactions, and collaborating with internal teams to resolve complex queries.
Candidates should possess strong IT skills, an analytical mindset, and excellent communication abilities.
The position offers a competitive salary, generous holiday entitlements, flexible benefits, and a contributory pension scheme.
Wholesale Technical Advisor β Data & Queries (12m) in Bristol employer: Pennon Group Plc
At Pennon Group Plc, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Bristol. Our employees benefit from competitive salaries, generous holiday entitlements, and a flexible benefits package, alongside ample opportunities for professional growth and development within a supportive environment. Join us to be part of a team that values your contributions and is committed to making a positive impact in the community.
StudySmarter Expert Adviceπ€«
We think this is how you could land Wholesale Technical Advisor β Data & Queries (12m) in Bristol
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at Pennon Group Plc on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
β¨Tip Number 2
Prepare for the interview by practising common questions related to data management and customer service. We can role-play with a friend to boost our confidence and refine our answers.
β¨Tip Number 3
Showcase your analytical skills during the interview. Bring examples of how you've tackled complex queries in the past. We want to demonstrate that we can think critically and solve problems effectively.
β¨Tip Number 4
Donβt forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, itβs just good manners!
We think you need these skills to ace Wholesale Technical Advisor β Data & Queries (12m) in Bristol
Some tips for your application π«‘
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the Wholesale Technical Advisor role. We want to see how your background aligns with managing customer requests and resolving queries.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your analytical mindset can help us at Pennon Group. Keep it engaging and relevant!
Show Off Your IT Skills:Since strong IT skills are key for this position, donβt forget to mention any relevant software or tools youβre familiar with. We love seeing candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Pennon Group Plc
β¨Know Your Stuff
Make sure you brush up on your technical knowledge related to data and queries. Familiarise yourself with the tools and software commonly used in the industry, as well as any specific systems that Pennon Group Plc might use. This will show that you're not just a good communicator but also technically savvy.
β¨Show Off Your Analytical Skills
Prepare examples of how you've tackled complex queries in the past. Think about situations where your analytical mindset helped resolve issues or improve processes. Being able to articulate these experiences will demonstrate your problem-solving abilities and how you can add value to the Customer Hub.
β¨Practice Your Communication
Since this role involves collaborating with various teams and managing customer requests, practice explaining technical concepts in simple terms. You might want to do mock interviews with friends or family to refine your communication style and ensure you can convey your ideas clearly and effectively.
β¨Understand the Company Culture
Research Pennon Group Plc and their values. Understanding their mission and how they operate will help you align your answers with what theyβre looking for. Itβs also a great way to show your enthusiasm for the role and how you see yourself fitting into their team.