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- Tasks: Assist customers with inquiries and complaints about their water supply.
- Company: Join Pennon Group Plc, a leader in customer service.
- Benefits: Enjoy a competitive salary, bonuses, and a great pension scheme.
- Other info: Apply by May 20, 2026, to start your journey with us!
- Why this job: Flexible hours and real opportunities for professional growth await you.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27566 - 27566 £ per year.
Pennon Group Plc is seeking an Operational Customer Service Advisor in Bristol to join the team full-time or on a fixed-term contract. This role involves assisting customers with inquiries and complaints regarding their water supply, ensuring excellent service.
The position offers a salary of £27,566 per annum, and potential bonuses, along with benefits such as a competitive pension scheme and opportunities for professional growth.
Closing date for applications is May 20, 2026.
Onsite Customer Care Advisor – Flexible Hours & Growth Opportunities in Bristol employer: Pennon Group Plc
Contact Detail:
Pennon Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Customer Care Advisor – Flexible Hours & Growth Opportunities in Bristol
✨Tip Number 1
Make sure you research Pennon Group Plc before your interview. Knowing their values and recent projects can help you connect your experience to what they’re looking for in an Operational Customer Service Advisor.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you would handle inquiries or complaints, as this role is all about providing excellent service.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about growth opportunities or team dynamics shows you’re genuinely interested in the role and the company.
✨Tip Number 4
Apply through our website for a smoother process. We want to make it easy for you to land that job, so take advantage of our platform to showcase your skills and enthusiasm!
We think you need these skills to ace Onsite Customer Care Advisor – Flexible Hours & Growth Opportunities in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Onsite Customer Care Advisor role. Highlight your experience in customer service and any relevant skills that match what we’re looking for at Pennon Group Plc.
Show Your Passion: Let us see your enthusiasm for helping customers! Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction. We love seeing candidates who genuinely care about service.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your experience and skills without having to decipher complicated phrases.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pennon Group Plc
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and the specific role at Pennon Group Plc. Brush up on common customer inquiries related to water supply and think about how you would handle complaints. This will show your potential employer that you're genuinely interested and prepared.
✨Showcase Your Skills
During the interview, highlight your previous experience in customer service. Use specific examples to demonstrate how you've successfully resolved issues or improved customer satisfaction. This will help the interviewer see how your skills align with their needs.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team culture, growth opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The interviewers want to see if you'll fit into their team. Be genuine, friendly, and approachable – after all, customer care is all about building relationships!