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- Tasks: Inspect and assure water network operations, ensuring quality and compliance.
- Company: Join Bristol Water, a leader in the UK water sector since 1846.
- Benefits: Comprehensive benefits package, standby allowance, and career development opportunities.
- Why this job: Make a real impact on community water quality while enjoying varied, hands-on work.
- Qualifications: Experience in water network operations and strong compliance knowledge required.
- Other info: Be part of a diverse team that values inclusion and personal growth.
The predicted salary is between 30000 - 40000 £ per year.
Powered by Water, Driven by Purpose. At Bristol Water, we’ve been serving generations of families since 1846. Ensuring people in our communities have access to healthy water is paramount, which is why we work around the clock testing our water hundreds of times a day. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future.
We’re looking for a Network Quality Assurance Technician (NQAT) to be the eyes and ears on the ground — ensuring our delivery partners meet the standards we expect, every time. If you know water networks, care about doing things properly, and aren’t afraid to challenge poor workmanship, this is where you step up. Please note this is a field-based 24/7 operational role.
What You’ll Be Doing:
- Inspecting and assuring work across repair & maintenance, new mains, services, metering and reinstatement
- Holding delivery partners to account on quality, safety, compliance and workmanship
- Monitoring day-to-day SHEQ performance, escalating risks and ensuring standards are met
- Ensuring full compliance with NRSWA, permits, traffic management and safe systems of work
- Supporting planned and reactive operations, including mains isolations and supply interruptions
- Investigating issues, resolving defects and driving improvements on site
- Handling customer and stakeholder queries professionally, including complaints resolution
- Building strong working relationships with local authorities, contractors and internal teams
- Contributing to performance tracking across cost, productivity and service levels
- Participating in a 24/7 standby rota as part of a multi-skilled operational team
What We’re Looking For:
- Solid experience working on water network operations or contracts
- Strong knowledge of street works, traffic management and compliance requirements
- Confident working in the field. Able to challenge, influence and hold others to account
- A calm, practical approach with the ability to make decisions under pressure
- Highly organised, with strong attention to detail and reporting accuracy
- Comfortable using mobile tech and systems in a field-based environment
- A customer-first mindset, professional, responsive and solutions-focused
Essential Qualifications:
- NRSWA Supervisor
- EUSR Water Hygiene
- Utility SHEA
Desirable:
- SSSTS, temporary works or deep excavation training
- Experience coaching or supporting others
This role offers the chance to make a real operational impact by protecting service, safety and reputation, while enjoying varied, hands-on work across the Bristol Water network where no two days are the same. You’ll play a key part in shaping standards and driving on-the-ground improvements, supported by a strong team of experienced network professionals. With opportunities to grow your technical expertise and develop your career in water operations, plus a standby allowance and a comprehensive benefits package, it’s a role where you can truly make a difference.
Closing Date: 21st April 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Bristol Water has been proudly providing an essential public water service to the communities within and surrounding the city of Bristol since 1846. We supply water to 500,000 homes and businesses across Bristol City, North Somerset and areas of Bath, North East Somerset and South Gloucestershire.
Network Quality Assurance Technician in Bristol employer: Pennon Group Plc
Contact Detail:
Pennon Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Quality Assurance Technician in Bristol
✨Tip Number 1
Get to know the company inside out! Research Bristol Water's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to quality assurance and water networks. Think about real-life examples where you've challenged poor workmanship or improved processes—these stories will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bristol Water family. Let’s make a splash together!
We think you need these skills to ace Network Quality Assurance Technician in Bristol
Some tips for your application 🫡
Show Your Passion for Water Quality: When writing your application, let us know why you care about water quality and how it impacts communities. Share any relevant experiences that highlight your commitment to ensuring safe and reliable water services.
Be Specific About Your Experience: We want to see your solid experience in water network operations. Be detailed about your past roles, especially those involving compliance and safety standards. This helps us understand how you can contribute to our team.
Highlight Your Problem-Solving Skills: As a Network Quality Assurance Technician, you'll need to tackle challenges head-on. Use your application to showcase examples of how you've resolved issues in the field or improved processes. We love a proactive approach!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pennon Group Plc
✨Know Your Water Networks
Before the interview, brush up on your knowledge of water network operations and compliance requirements. Familiarise yourself with NRSWA regulations and traffic management practices, as these are crucial for the role. Being able to discuss specific examples from your experience will show that you’re ready to step up.
✨Demonstrate Your Problem-Solving Skills
Prepare to share instances where you've successfully resolved issues in the field. Highlight your calm, practical approach and how you made decisions under pressure. This will showcase your ability to handle challenges effectively, which is key for a Network Quality Assurance Technician.
✨Showcase Your Communication Skills
Since you'll be handling customer queries and working with various stakeholders, practice articulating how you would manage complaints and build relationships. Use examples that demonstrate your customer-first mindset and your ability to influence and hold others accountable.
✨Be Ready for Technical Questions
Expect questions about mobile tech and systems used in field-based environments. Brush up on any relevant tools or software you’ve used in previous roles. Showing that you're comfortable with technology will give you an edge, especially in a hands-on position like this one.