At a Glance
- Tasks: Inspect and maintain the sewerage network while responding to pollution and flooding events.
- Company: Join South West Water, a leader in the UK water sector focused on sustainability.
- Benefits: Enjoy generous holidays, a competitive salary, and various health benefits.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact on the environment while building a rewarding career.
- Qualifications: 5 GCSEs including Maths, English, and Science; full UK driving licence required.
The predicted salary is between 26337 - 34460 £ per year.
Powered by Water, Driven by Purpose. South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals include lowering our carbon footprint, planting 300,000 trees, restoring peatlands, and supporting farmers and landowners to improve water quality and wildlife.
We are currently recruiting a Catchment Operator to join our Networks team in Barnstaple on a full‑time, permanent basis. You will receive a competitive salary of £26,337 per annum with the opportunity to enter our company progression scheme. Levels range from 1 to 5, with a salary of up to £34,460 at Level 5. In addition, you will also receive a salary uplift allowance for taking part in the standby rota. Core hours are 37 per week with a 1‑in‑5‑week standby and call‑out rota, once training is complete.
As Catchment Operator within our Wastewater Networks team, you will be responsible for inspecting, maintaining and improving the sewerage network. This role is customer facing.
- Rapid response to and resolution of pollution and flooding events
- Blockage clearance and investigation of underlying causes
- CCTV survey of pipework and asset investigation
- Maintenance of small sewage pumping stations and CSOs
- Ensure Risk Assessments and Task Safety Instructions for work activity are adhered to and continually improved
- Using logic and initiative to assess on‑site problems and find an appropriate solution
- Ensuring all work completed provides the highest level of service to the customer, dealing with sensitive issues in a calm and reassuring manner
- Provide resolution or elevate issues to management where appropriate
- Respond effectively to site conditions and monitoring information to ensure compliance with environmental regulations is maintained
- Carry out first‑line maintenance on instruments & mechanical equipment
- Working independently using a single‑man operated jetting vehicle, as well as working as an effective part of a team tackling larger issues supporting decision making and performance tracking across the team
What We Are Looking For:
- 5 GCSEs or equivalent in Maths, English and a Science subject
- Full UK Driving Licence
- Proficient in Microsoft packages
- Happy working outside in all conditions
What’s In It For You:
- Generous holiday allowance plus bank holidays
- A discretionary Bonus
- Competitive Contributory Pension
- Share‑save Scheme
- Various health benefits
- Wellbeing support programmes
- A range of Group Discounts
- Cycle to Work Scheme
- Financial support services
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our Core Values:
- Be Rock Solid – Build trust and be trusted. Be the one we all look to and can depend on.
- Be You – We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future – Embrace change. Drive Progress. Own the challenge.
We look after the water and wastewater services for 1.8 million customers across Cornwall, Devon, the Isles of Scilly and parts of Dorset and Somerset. From treatment and maintenance, to innovation and improvements, we’re busy every day finding and fixing leaks, unblocking sewers and going bigger and further in our environmental work to be a company you can be proud of.
Catchment Operator in Barnstaple employer: Pennon Group Plc
South West Water is an exceptional employer, offering a dynamic work environment in the picturesque setting of Barnstaple. With a strong commitment to employee growth through a structured progression scheme and a focus on sustainability, we provide generous benefits including a competitive salary, health support programmes, and a culture that celebrates diversity and inclusion. Join us to make a meaningful impact while enjoying a fulfilling career in the water sector.
StudySmarter Expert Advice🤫
We think this is how you could land Catchment Operator in Barnstaple
✨Tip Number 1
Get to know the company! Research South West Water and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the Catchment Operator role. Think about your past experiences and how they relate to the responsibilities listed in the job description.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider knowledge about the company culture and possibly even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at South West Water.
We think you need these skills to ace Catchment Operator in Barnstaple
Some tips for your application 🫡
Show Your Passion for Water:When you're writing your application, let your enthusiasm for water services shine through! We want to see how much you care about keeping our communities flowing and how you can contribute to our mission of a greener future.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Catchment Operator role. Highlight your relevant experience, especially any work with environmental regulations or customer service, so we can see how you fit into our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pennon Group Plc
✨Know Your Stuff
Make sure you understand the role of a Catchment Operator and the responsibilities that come with it. Brush up on your knowledge about wastewater management, environmental regulations, and the importance of customer service in this field. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've had to think on your feet and resolve issues quickly. Whether it's dealing with a flooding event or a blockage, demonstrating your ability to assess situations logically and find solutions will impress the interviewers.
✨Be Ready for Practical Questions
Expect questions that test your understanding of risk assessments and safety instructions. Familiarise yourself with common practices in maintaining sewerage networks and be prepared to discuss how you would handle specific scenarios. This will highlight your readiness for the role.
✨Emphasise Teamwork and Communication
Since the role involves working both independently and as part of a team, be ready to talk about your teamwork experiences. Share how you communicate effectively with colleagues and customers, especially in sensitive situations. This aligns with their core values of trust and inclusion.
