Client Experience & Data Support Assistant in London

Client Experience & Data Support Assistant in London

London Full-Time 25000 - 32000 £ / year (est.) Home office (partial)
Penningtons Manches Cooper LLP

At a Glance

  • Tasks: Support the Senior Client Experience Manager and engage clients for top-notch service.
  • Company: Join Penningtons Manches Cooper LLP, a leading law firm with a vibrant culture.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Flexible work environment with a focus on collaboration and innovation.
  • Why this job: Make a real difference in client experience while developing your skills.
  • Qualifications: Strong client management skills and experience with data reporting tools like Power BI.

The predicted salary is between 25000 - 32000 £ per year.

Penningtons Manches Cooper LLP seeks a dynamic individual for their Marketing and Business Development Department. You will support the Senior Client Experience Manager and engage clients to ensure service quality. This position allows for a hybrid working model, enabling you to work from home up to 50% of the time.

The ideal candidate will have strong client management and organizational skills, with experience in data reporting tools like Power BI and Excel.

Client Experience & Data Support Assistant in London employer: Penningtons Manches Cooper LLP

Penningtons Manches Cooper LLP is an excellent employer that values innovation and client engagement within a supportive work culture. With a hybrid working model, employees enjoy the flexibility of remote work while benefiting from professional growth opportunities in a dynamic marketing and business development environment. The firm prioritises employee well-being and offers a collaborative atmosphere where your contributions directly impact client satisfaction.

Penningtons Manches Cooper LLP

Contact Details:

Penningtons Manches Cooper LLP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Experience & Data Support Assistant in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Penningtons Manches Cooper LLP on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Show off your skills! Prepare a mini portfolio showcasing your experience with client management and data reporting tools. This will help us stand out during interviews and demonstrate our capabilities.

Tip Number 3

Practice makes perfect! Set up mock interviews with friends or family, focusing on common questions for client experience roles. This will help us feel more confident and articulate when it’s our turn to shine.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the role perfectly.

We think you need these skills to ace Client Experience & Data Support Assistant in London

Client Management
Organisational Skills
Data Reporting Tools
Power BI
Excel
Communication Skills
Service Quality Assurance

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Client Experience & Data Support Assistant role. Highlight your client management and organisational skills, and don’t forget to mention any experience with data reporting tools like Power BI and Excel.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit. Be sure to mention your enthusiasm for supporting the Senior Client Experience Manager and engaging clients.

Showcase Your Communication Skills:Since this role involves engaging with clients, it’s important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any typos or errors before hitting send!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Penningtons Manches Cooper LLP

Know Your Client Management Skills

Make sure you can clearly articulate your experience in client management. Think of specific examples where you've successfully engaged clients and ensured service quality. This will show that you understand the importance of client relationships in the role.

Familiarise Yourself with Data Tools

Since the job requires experience with data reporting tools like Power BI and Excel, brush up on your skills with these platforms. Be prepared to discuss how you've used them in past roles, and maybe even bring a few examples of reports or dashboards you've created.

Understand the Company Culture

Research Penningtons Manches Cooper LLP and their Marketing and Business Development Department. Knowing their values and recent projects can help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.

Prepare for Hybrid Working Questions

Since this role allows for hybrid working, be ready to discuss how you manage your time and productivity when working from home. Share strategies that have worked for you in the past to show that you can thrive in a flexible work environment.