Client Experience & Data Support Assistant

Client Experience & Data Support Assistant

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Penningtons Manches Cooper LLP

At a Glance

  • Tasks: Support the Senior Client Experience Manager and engage clients to ensure top-notch service.
  • Company: Join Penningtons Manches Cooper LLP, a leading law firm with a vibrant culture.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Flexible work model allows you to balance home and office life.
  • Why this job: Make a real difference in client experience while developing your skills in a supportive environment.
  • Qualifications: Strong client management skills and experience with data reporting tools like Power BI and Excel.

The predicted salary is between 30000 - 40000 £ per year.

Penningtons Manches Cooper LLP seeks a dynamic individual for their Marketing and Business Development Department. You will support the Senior Client Experience Manager and engage clients to ensure service quality. This position allows for a hybrid working model, enabling you to work from home up to 50% of the time.

The ideal candidate will have strong client management and organizational skills, with experience in data reporting tools like Power BI and Excel.

Client Experience & Data Support Assistant employer: Penningtons Manches Cooper LLP

Penningtons Manches Cooper LLP is an exceptional employer that values innovation and client engagement within a supportive work environment. With a hybrid working model, employees enjoy the flexibility of remote work while being part of a collaborative team that prioritises professional growth and development. The firm fosters a culture of excellence, ensuring that every team member has the opportunity to contribute meaningfully and advance their career in a dynamic legal landscape.

Penningtons Manches Cooper LLP

Contact Details:

Penningtons Manches Cooper LLP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Experience & Data Support Assistant

Tip Number 1

Network like a pro! Reach out to current or former employees at Penningtons Manches Cooper LLP on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Show off your skills! Prepare a mini portfolio showcasing your experience with client management and data reporting tools. This will help us stand out during interviews and demonstrate our capabilities.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions related to client experience and data support. This will boost our confidence and help us articulate our thoughts clearly.

Tip Number 4

Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the role perfectly!

We think you need these skills to ace Client Experience & Data Support Assistant

Client Management
Organisational Skills
Data Reporting Tools
Power BI
Excel
Service Quality Assurance
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Client Experience & Data Support Assistant role. Highlight your client management and organisational skills, and don’t forget to mention any experience with data reporting tools like Power BI and Excel.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit. Be sure to mention your enthusiasm for supporting the Senior Client Experience Manager and engaging clients.

Showcase Your Communication Skills:Since this role involves engaging with clients, it’s crucial to demonstrate your communication skills in your application. Use clear and concise language, and make sure your writing is professional yet approachable.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Penningtons Manches Cooper LLP

Know Your Client Management Skills

Make sure you can clearly articulate your experience in client management. Think of specific examples where you've successfully engaged clients and ensured service quality. This will show that you understand the importance of client relationships in the role.

Brush Up on Data Reporting Tools

Since the job mentions tools like Power BI and Excel, be prepared to discuss your proficiency with these. If you have any projects or reports you've created using these tools, bring them up during the interview to demonstrate your skills.

Understand the Hybrid Working Model

Familiarise yourself with how hybrid working can impact team dynamics and client interactions. Be ready to share your thoughts on how you would manage your time effectively between home and the office, ensuring productivity and communication remain strong.

Research Penningtons Manches Cooper LLP

Take some time to learn about the firm’s values, culture, and recent news. This will not only help you tailor your answers but also show your genuine interest in the company and the role you're applying for.