At a Glance
- Tasks: Lead and manage a supported accommodation service for young people, ensuring compliance and quality.
- Company: Join Pennine Youth Support, a growing provider dedicated to empowering young people.
- Benefits: Enjoy a competitive salary, pension, professional development, casual dress, and free parking.
- Other info: Opportunity for progression up to £45,000 as the service expands.
- Why this job: Make a real difference in young people's lives while advancing your career in management.
- Qualifications: Experience in residential support and strong leadership skills are essential.
The predicted salary is between 32000 - 32000 £ per year.
Location: Lancashire, initially covering Nelson and Burnley
Salary: £32,000 per annum, with potential progression up to £45,000 as the service expands
Contract: Full-time, permanent
Work location: In person, with travel between PYS properties
Benefits: Workplace pension, professional development opportunities, casual dress and free on-site parking
About Pennine Youth Support
Pennine Youth Support Ltd is an Ofsted-registered provider of supported accommodation for young people aged 16 and 17. We provide safe, relationship-led support that helps young people develop confidence, independence and the practical skills required for adulthood. PYS is a growing provider with one operational property and a second property currently being mobilised. We have clear plans for responsible expansion across Lancashire while maintaining strong safeguarding, quality and compliance standards.
The Opportunity
We are looking for an experienced Deputy Manager, Service Manager or Registered Service Manager who wants to play a key role in developing a high-quality supported accommodation service. This is a hands-on management opportunity that would particularly suit an experienced Deputy Manager or Service Manager who is ready to progress into their first Ofsted-registered management role. The successful candidate will lead the day-to-day operation of the service, support and develop staff, maintain strong safeguarding and compliance standards and help mobilise additional PYS properties. PYS will support the successful candidate through the process of applying to Ofsted to become the Registered Service Manager for the service. Appointment to the registered role will be subject to Ofsted approval and continuing suitability.
Key Responsibilities
- Lead the safe and effective day-to-day management of the supported accommodation service
- Ensure compliance with the Supported Accommodation (England) Regulations 2023, the Supported Accommodation Quality Standards and Ofsted requirements
- Promote strong safeguarding practice and ensure the welfare of young people remains the overriding priority
- Lead, supervise, coach and develop support staff
- Ensure staff receive effective induction, supervision, appraisal and training
- Oversee support plans, placement plans, risk assessments, safety plans and case recording
- Maintain effective quality-assurance, auditing and service-improvement systems
- Ensure the service remains prepared for Ofsted inspection
- Support referrals, placement matching, impact assessments and admission planning
- Build effective relationships with local authorities, social workers, commissioners and partner agencies
- Respond appropriately to safeguarding concerns, complaints, incidents and regulatory notifications
- Support the mobilisation and opening of additional PYS properties
- Maintain a visible management presence across the service and provide practical leadership when required
About You
You will be a confident, organised and values-led manager with a genuine commitment to improving outcomes for young people. You must have:
- At least two years experience, gained within the last five years, in a position relevant to the residential support of children or adults
- Demonstrable experience supporting children or young people in supported accommodation, residential childcare, leaving-care services or a similar setting
- Experience supervising, leading or managing staff
- Strong safeguarding, risk-management and support-planning knowledge
- An understanding of the Supported Accommodation (England) Regulations 2023 and Ofsted expectations
- The ability to lead a service, make sound decisions and challenge poor practice
- Strong written communication, record-keeping and organisational skills
- The confidence to work independently while remaining accountable to the provider
- A full UK driving licence and access to a vehicle
- The right to work in the UK
- The ability to meet Ofsted's fitness and suitability requirements for a Registered Service Manager
- An Enhanced DBS certificate or willingness to complete the required checks
Desirable
- Previous experience as a Deputy Manager, Service Manager, Registered Manager or Registered Service Manager
- Experience of Ofsted registration, inspection preparation or quality assurance
- A Level 5 Diploma in Leadership and Management for Residential Childcare, or an equivalent relevant qualification
- Experience supporting care-experienced young people or Unaccompanied Asylum-Seeking Children
- Experience opening, mobilising, developing or improving a supported accommodation service
- Experience overseeing more than one property or staff team
Salary and Progression
The starting salary is £32,000 per annum. Salary will be formally reviewed as PYS expands and the scope and complexity of the role materially increase, with potential progression up to £45,000 per annum. Progression will be based on service growth, increased management responsibility, successful Ofsted registration, safeguarding and compliance standards, audit outcomes, staff leadership and overall performance. Any salary increase will be confirmed in writing following formal review.
Safeguarding
Pennine Youth Support Ltd is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to safer recruitment procedures, including an Enhanced DBS check, satisfactory professional references, verification of employment history, qualification checks and right-to-work checks.
How to Apply
Please apply with your CV and a short supporting statement explaining:
- Your relevant management and safeguarding experience
- Your experience working with children or young people
- Why you are interested in developing as a Registered Service Manager with Pennine Youth Support
Registered Service Manager in England employer: Pennine Youth Support LTD
Pennine Youth Support Ltd is an exceptional employer dedicated to fostering a supportive and empowering work environment for those passionate about making a difference in the lives of young people. With competitive salaries, opportunities for professional development, and a commitment to safeguarding, employees can thrive in their roles while contributing to the growth of a vital service in Lancashire. The company values strong leadership and offers clear pathways for career progression, making it an ideal place for individuals looking to advance in the field of supported accommodation.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Manager in England
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Pennine Youth Support LTD.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Pennine Youth Support LTD!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Pennine Youth Support LTD, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Pennine Youth Support LTD or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Registered Service Manager in England
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Pennine Youth Support LTD:Before hitting send, make sure to tailor your application specifically to Pennine Youth Support LTD! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Pennine Youth Support LTD
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
