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- Tasks: Manage customer contracts and oversee operations from stock receipt to order dispatch.
- Company: Join a leading logistics company with great career progression opportunities.
- Benefits: Full-time, permanent role with flexible working hours and competitive salary.
- Why this job: Be a key player in a dynamic environment and make a real impact.
- Qualifications: Strong communication skills and experience managing multiple customers required.
- Other info: Collaborative team atmosphere with opportunities for training and development.
The predicted salary is between 36000 - 60000 £ per year.
Pennine Recruitment (acting as an employment agency) are delighted to be recruiting for multiple Operations Managers to work with our client on a full time, permanent basis. This role could be working out of one of multiple sites that are situated in West Yorkshire. Our client is one of the UKs leading names in the logistics marketplace and as such, the company has fantastic pathways of career progression for suitable candidates.
In this role you will play a pivotal part in the operation as you will be managing customer contracts from point of stock receipt through to dispatch of their orders. These could be retail, wholesale or web-based orders.
Key responsibilities will include (but not limited to):
- Liaise directly with your customer representatives on all points relating to the process and cost of operating their contracts.
- Management of staff resource working on the contract to ensure costs are within budgeted targets.
- Ensuring that the agreed customer KPIs (key performance indicators) and SLA (service level agreements) are adhered to.
- Produce customer reports on time.
- Training of staff and managers where needed.
- Be part of a wider site management team and assist on other contracts where needed.
You should have:
- Excellent communication skills (both verbal and in writing).
- Proficient using Microsoft packages.
- Previous experience managing multiple customers with proven success.
- Ability to use your own initiative and organize your own workload.
- Strong planning skills with the ability to handle multiple tasks through to completion and to manage competing priorities.
- Excellent analytical skills with the ability to analyse and manipulate data and provide meaningful information.
Working Hours: Flexibility is key in this role. Whilst you will be given set working hours, these could be; Any 5 over 7 between 06:00-22:00hrs.
If you are interested, please forward an up to date CV and our Castleford team will be in touch, alternatively you can call our Castleford branch.
Operations Manager in Wakefield employer: Pennine Recruitment
Contact Detail:
Pennine Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Wakefield
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their KPIs and SLAs, and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Showcase your communication skills during interviews. Practice articulating your thoughts clearly and confidently, especially when discussing your previous experiences managing customer contracts and staff resources.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Manager in Wakefield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing customer contracts and any relevant achievements that showcase your skills in communication and planning.
Showcase Your Skills: Don’t forget to emphasise your analytical skills and proficiency with Microsoft packages. We want to see how you can manipulate data and provide meaningful insights, so include examples where possible!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for key responsibilities and achievements to make it easy for us to read and understand your experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get back to you quickly!
How to prepare for a job interview at Pennine Recruitment
✨Know Your Operations Inside Out
Before the interview, make sure you understand the logistics industry and the specific operations of the company. Research their key performance indicators (KPIs) and service level agreements (SLAs) to show that you’re not just familiar with the role but also invested in their success.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively liaised with customers or managed teams in the past. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to manage customer contracts successfully.
✨Demonstrate Your Analytical Prowess
Be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of reports you've produced or how you've manipulated data to meet customer needs. This will highlight your analytical skills and your ability to provide meaningful information.
✨Prepare for Flexibility Questions
Given the flexible working hours, be prepared to discuss your availability and how you manage competing priorities. Share strategies you’ve used to stay organised and ensure that you can handle multiple tasks efficiently, which is key for an Operations Manager.
