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- Tasks: Manage customer contracts and oversee logistics operations from stock receipt to order dispatch.
- Company: Leading UK logistics company with great career progression opportunities.
- Benefits: Full-time, permanent role with flexible working hours and competitive salary.
- Why this job: Join a dynamic team and make a real impact in the logistics industry.
- Qualifications: Strong communication skills and experience managing multiple customers.
- Other info: Opportunity to develop your skills in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Pennine Recruitment (acting as an employment agency) are delighted to be recruiting for multiple Operations Managers to work with our client on a full time, permanent basis. This role could be working out of one of multiple sites that are situated in West Yorkshire.
Our client is one of the UK’s leading names in the logistics marketplace and as such, the company has fantastic pathways of career progression for suitable candidates.
In this role you will play a pivotal part in the operation as you will be managing customer contracts from point of stock receipt through to dispatch of their orders. These could be retail, wholesale or web-based orders.
Key responsibilities will include (but not limited to):
- Liaise directly with your customer representatives on all points relating to the process and cost of operating their contracts.
- Management of staff resource working on the contract to ensure costs are within budgeted targets.
- Ensuring that the agreed customer KPIs (key performance indicators) and SLA (service level agreements) are adhered to.
- Produce customer reports on time.
- Training of staff and managers where needed.
- Be part of a wider site management team and assist on other contracts where needed.
You should have:
- Excellent communication skills (both verbal and in writing).
- Proficient using Microsoft packages.
- Previous experience managing multiple customers with proven success.
- Ability to use your own initiative and organize your own workload.
- Strong planning skills with the ability to handle multiple tasks through to completion and to manage competing priorities.
- Excellent analytical skills with the ability to analyse and manipulate data and provide meaningful information.
Working Hours:
Flexibility is key in this role. Whilst you will be given set working hours, these could be any 5 over 7 between 06:00-22:00hrs.
If you are interested, please forward an up to date CV and our Castleford team will be in touch, alternatively you can call our Castleford branch.
Operations Manager in Leeds employer: Pennine Recruitment
Contact Detail:
Pennine Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their KPIs and SLAs so you can discuss how your experience aligns with their needs. We want you to impress them with your knowledge!
✨Tip Number 3
Showcase your communication skills during interviews. Practice articulating your thoughts clearly and confidently. Remember, as an Operations Manager, you'll need to liaise with customers and manage staff effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who fit the bill for roles like Operations Manager.
We think you need these skills to ace Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing customer contracts and any relevant achievements that showcase your skills in communication and resource management.
Showcase Your Skills: Don’t forget to emphasise your proficiency with Microsoft packages and your analytical skills. We want to see how you can handle data and provide meaningful insights, so include examples where possible!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us, making the process smoother for everyone involved!
How to prepare for a job interview at Pennine Recruitment
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to the logistics industry. Be ready to discuss how you've successfully managed these in previous roles.
✨Showcase Your Communication Skills
Since you'll be liaising with customer representatives, it's crucial to highlight your communication abilities. Prepare examples of how you've effectively communicated with clients or team members to resolve issues or improve processes.
✨Demonstrate Flexibility
Flexibility is key in this role, so be prepared to discuss how you've adapted to changing circumstances in past positions. Share specific instances where you successfully managed competing priorities or adjusted your plans to meet customer needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in managing multiple customers and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
