At a Glance
- Tasks: Manage safe accommodation services for victims of domestic abuse and lead a dedicated team.
- Company: Pdap, a values-led organisation supporting victims of domestic abuse for 50 years.
- Benefits: Competitive salary, 30 days annual leave, health cash plan, and pension contributions.
- Other info: Flexible working hours and opportunities for professional development.
- Why this job: Make a real difference in people's lives while growing your career in a meaningful field.
- Qualifications: Experience in housing management and a passion for supporting vulnerable individuals.
The predicted salary is between 38000 - 40000 £ per year.
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Key aspects of the role
- To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027.
- To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis.
- To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees.
- Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site.
- To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licensing conditions & Safeguarding).
- Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team.
- To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services.
- To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees.
- To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live.
- To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services.
Oversight of high quality service delivery
- To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation.
- Embed accreditation requirements throughout service management and delivery.
- Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees.
- Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse.
- To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery.
- To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these.
- Take part in the out of hours (back up) on call management rota.
Supporting our Staff
- To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites.
- To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper.
- Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach.
- Act as Safeguarding Lead for Accommodation services.
- Promote and foster good working relationships between all Pdap staffing teams.
Working with our Partners
- To represent the values of Pdap in all our external partnership working.
- To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse.
- To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals.
- To liaise with universities and external tutors in relation to student placements.
- Foster positive relationships with our commissioners, landlords and funders.
Finance & Administration
- To oversee and deliver agreed budgets relating to the accommodation service.
- To assist the Finance Director with setting annual budgets.
- To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for.
Promoting equity, diversity & inclusion
- Regularly review service level accessibility data and update the EDI action plan with actions to address these.
- Actively and appropriately challenge all forms of discrimination.
- Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all.
Other
- Flexible working hours according to the needs of the project.
- Evening and weekend work may sometimes be required.
- Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO.
- The role will predominantly be based across our accommodation sites or at our main office.
- As our sites are across Kirklees, use of a car is desirable.
- Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Person Specification
- Experience of managing a HMO or similar supported housing service - Essential
- Significant experience in a line management role - Essential
- Ability to identify areas of development for staff and support them to improve their practice - Essential
- Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc - Essential
- Experience of working in the third sector - Desirable
- Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands - Essential
- Ability to analyse data to identify gaps, and actions and write high quality reports and action plans - Essential
- Proven track record translating strategy into operational delivery - Essential
- Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel - Essential
- Experience & confidence delivering presentations/ training and talks to a wide range of audiences - Essential
- Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners - Essential
- Able to demonstrate strong professional boundaries and maintain confidentiality - Essential
Knowledge
- Sound understanding of domestic abuse and VAWG - Essential
- Knowledge of charity governance and financial management - Desirable
- Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence - Essential
- Understanding of commissioning requirements and contract compliance - Essential
- Understanding of housing legislation in relation to the delivery of supported housing and HMOs - Essential
- Excellent understanding of quality assurance including Leading Lights or equivalent accreditation - Desirable
- Commitment to working in partnership and building strong relationships with stakeholders - Essential
- Excellent understanding of and commitment to equity, diversity and inclusion - Essential
Accommodation Manager in Westwood employer: Pennine Domestic Abuse Partnership
Pdap is an exceptional employer, dedicated to creating a safe and supportive environment for both staff and clients. With a strong commitment to employee development, we offer comprehensive training opportunities and a flexible work culture that prioritises well-being and inclusivity. Located in Kirklees, our organisation not only provides meaningful work in the vital area of domestic abuse support but also fosters a collaborative atmosphere where every team member's contributions are valued.
Contact Details:
Pennine Domestic Abuse Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager in Westwood
✨Tip Number 1
Network like a pro! Get out there and connect with people in the domestic abuse sector. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Pdap and its mission. Understand their values and how they shape their services. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly aligns with their goals and can contribute to their mission.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing accommodation services and supporting staff. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Accommodation Manager in Westwood
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Accommodation Manager role. Highlight your relevant experience in managing supported housing services and your understanding of domestic abuse issues. We want to see how your skills align with our mission!
Showcase Your Values:Since we’re a values-led organisation, it’s crucial to demonstrate how your personal values align with ours. Share examples of how you’ve contributed to creating safe and inclusive environments in your previous roles. Let us know why you’re passionate about supporting victims of domestic abuse!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Pdap!
How to prepare for a job interview at Pennine Domestic Abuse Partnership
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Pdap's mission and values. Familiarise yourself with their services and the specific challenges faced by victims of domestic abuse. This will help you demonstrate your commitment to their cause and show that you're the right fit for the Accommodation Manager role.
✨Showcase Your Leadership Skills
As an Accommodation Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to support staff development and foster a positive working environment. Highlight any experience you have in line management or training, as this will be crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think about scenarios related to managing accommodation services, compliance with regulations, or supporting staff. Practising your responses will help you feel more confident during the interview.
✨Emphasise Your Commitment to Inclusion
Pdap values equity, diversity, and inclusion. Be ready to discuss how you've promoted these principles in your previous roles. Share specific examples of how you've ensured fair access to services and supported diverse communities, as this aligns with the organisation's core values.
