At a Glance
- Tasks: Manage safe accommodation services for victims of domestic abuse and lead a dedicated team.
- Company: Join a values-led organisation with 50 years of impactful service in domestic abuse support.
- Benefits: Competitive salary, generous annual leave, health benefits, and a supportive work environment.
- Other info: Flexible working hours and opportunities for professional growth in a dynamic setting.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing management and a passion for supporting vulnerable individuals.
The predicted salary is between 38000 - 40000 £ per year.
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Key aspects of the role:
- To ensure the effective management of Pdap safe accommodation services.
- To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis.
- To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees.
- Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site.
- To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licensing conditions & Safeguarding).
- Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team.
- To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services.
- To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees.
- To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live.
- To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services.
Oversight of high quality service delivery:
- To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation.
- Embed accreditation requirements throughout service management and delivery.
- Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees.
- Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse.
- To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery.
- To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these.
- Take part in the out of hours (back up) on call management rota.
Supporting our Staff:
- To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites.
- To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper.
- Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach.
- Act as Safeguarding Lead for Accommodation services.
- Promote and foster good working relationships between all Pdap staffing teams.
Working with our Partners:
- To represent the values of Pdap in all our external partnership working.
- To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse.
- To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals.
- To liaise with universities and external tutors in relation to student placements.
- Foster positive relationships with our commissioners, landlords and funders.
Finance & Administration:
- To oversee and deliver agreed budgets relating to the accommodation service.
- To assist the Finance Director with setting annual budgets.
- To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for.
Promoting equity, diversity & inclusion:
- Regularly review service level accessibility data and update the EDI action plan with actions to address these.
- Actively and appropriately challenge all forms of discrimination.
- Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all.
Other:
- Flexible working hours according to the needs of the project.
- Evening and weekend work may sometimes be required.
- Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO.
- The role will predominantly be based across our accommodation sites or at our main office.
- As our sites are across Kirklees, use of a car is desirable.
- Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Person Specification:
- Experience of managing a HMO or similar supported housing service - Essential
- Significant experience in a line management role - Essential
- Ability to identify areas of development for staff and support them to improve their practice - Essential
- Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc - Essential
- Experience of working in the third sector - Desirable
- Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands - Essential
- Ability to analyse data to identify gaps, and actions and write high quality reports and action plans - Essential
- Proven track record translating strategy into operational delivery - Essential
- Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel - Essential
- Experience & confidence delivering presentations/training and talks to a wide range of audiences - Essential
- Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners - Essential
- Able to demonstrate strong professional boundaries and maintain confidentiality - Essential
Knowledge:
- Sound understanding of domestic abuse and VAWG - Essential
- Knowledge of charity governance and financial management - Desirable
- Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence - Essential
- Understanding of commissioning requirements and contract compliance - Essential
- Understanding of housing legislation in relation to the delivery of supported housing and HMOs - Essential
- Excellent understanding of quality assurance including Leading Lights or equivalent accreditation - Desirable
- Commitment to working in partnership and building strong relationships with stakeholders - Essential
- Excellent understanding of and commitment to equity, diversity and inclusion - Essential
Accommodation Manager in Bridge employer: Pennine Domestic Abuse Partnership
Pdap is an exceptional employer, dedicated to creating a safe and supportive environment for both employees and the individuals we serve. With a strong commitment to values-led work, we offer generous benefits including a competitive salary, 30 days of annual leave, and a health cash plan, all while fostering a culture of inclusivity and professional growth. As an Accommodation Manager in Kirklees, you will play a pivotal role in shaping our services, with opportunities for development and collaboration within a passionate team focused on making a meaningful impact in the community.
Contact Details:
Pennine Domestic Abuse Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager in Bridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the domestic abuse sector. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Pdap and its values. Understand their mission and think about how your experience aligns with their goals. Practise answering common interview questions, but also be ready to discuss how you can contribute to their safe accommodation services.
✨Tip Number 3
Showcase your passion for helping others! When you get the chance to speak with potential employers, share your experiences and why you care about supporting victims of domestic abuse. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Pdap team and contributing to their mission.
We think you need these skills to ace Accommodation Manager in Bridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Accommodation Manager role. Highlight your relevant experience in managing supported housing services and your understanding of domestic abuse issues. We want to see how you align with our values!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your ability to manage teams, develop policies, and ensure compliance with regulations. This is your chance to shine!
Be Authentic:We value authenticity, so let your personality come through in your application. Share your passion for supporting victims of domestic abuse and how you can contribute to our mission at Pdap. We’re looking for genuine connections!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Pennine Domestic Abuse Partnership
✨Know Your Stuff
Make sure you understand the ins and outs of domestic abuse services and the specific role of an Accommodation Manager. Familiarise yourself with Pdap's mission and values, as well as current legislation related to housing and domestic abuse. This will show your genuine interest and commitment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you've supported staff development or improved service delivery. Highlight your ability to foster good working relationships and how you can lead a team effectively in a challenging environment.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to the role. For instance, how would you handle a crisis in one of the accommodation sites? Practise your responses to demonstrate your problem-solving skills and your approach to ensuring safety and compliance.
✨Emphasise Inclusion and Diversity
Pdap values equity, diversity, and inclusion, so be prepared to discuss how you would promote these principles within the accommodation services. Share any relevant experiences where you've successfully implemented inclusive practices or addressed discrimination.
