Admin Assistant in Rochdale

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Main area Specialist Services Grade NHS AfC: Band 2 Contract 12 months (opportunity for internal and external NHS secondment) Hours Part time - 30 hours per week Job ref 311-HYM856-26

Site Croft Shifa Health Centre Town Rochdale Salary £25,272 per annum, pro rata Salary period Yearly Closing 18/11/2026 23:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople

This secondment opportunity is only available to Pennine Care and NHS staff.

Unfortunately this role does not attract sponsorship under current government legislation, therefore if you require a certificate of sponsorship to support a visa application, we will be unable to proceed with your application.

The post holder will work as a member of #Thrive for Heywood, Middleton, Rochdale (HMR) CAMHS, located in the heart of the community in Rochdale.

#Thrive is a dynamic, community-based mental health and emotional wellbeing service supporting children, young people, and families across HMR. We believe in early help, accessible support, and working in partnership with our local communities to improve mental health outcomes for all.

Main duties of the job

• Provide administrative support to the #Thrive Team.
• Ensure the provision of support to the administrative lead and the wider #Thrive team which includes processing of referrals,
• Log all new referrals onto Paris, allocating these to caseloads when authorised.
• Input all new patient demographic data onto the PARIS system.
• Maintaining patient health records, ensuring that patient information is up to date and the records are kept in good order, with replacement records generated when the condition requires.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our#PennineCarePeopleand do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

• Create and achieve a balance in the workload by prioritising work as necessary and monitoring the situation on a daily basis.
• Maintain information systems including Paris in accordance with directives from the Clinical Lead / Operational Coordinator.
• To support the booking system, ensuring all appointments and client information is recorded on Paris.
• To report any potential problems to the #Thrive Team Leader

Person specification

Education/Qualifications

• Qualifications or experience to NVQ II level.
• PDCMS or similar qualification
• NHS experience
• ECDL

Experience

• Highly motivated
• Pragmatic
• Problem-solving skills
• Previous experience of personnel and workload management
• Experience within a medical environment
• Ability to demonstrate effective utilisation of resources.
• Previous experience within mental health teams

Knowledge

• Under-standing of child and adolescent mental health issues

Skills and Abilities

• Effective communication (verbal and written)
• Skills in order to communicate with all levels of the organisation
• Able to handle sensitive information with utmost discretion.
• Good interpersonal skills in order to liaise effectively with people at all levels.
• Able to work to deadlines and under pressure.
• Able to work on own initiative without close supervision
• Capable of prioritising and organising own workload
• Able to work as a member of a team.
• Excellent organisational skills
• Good time management.

Work Related Circumstances

• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
• Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Geraldine Brice Job title Team Leader Email address pcn-tr.thrivehmr@nhs.net Telephone number 0161 716 2844

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

Pennine Care are committed to the ‘Get ahead on Flex’ pledge initiative to support the right to request flexible working for all colleagues. “We can work flexibly, as a modern and model employer, flexible and less than full-time working isn’t a barrier to progress in the NHS – it is commonplace”

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note: We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.

We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.

If you have problems applying, contact

Address Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
Telephone 01617163181

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