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Band 6
Main area Mental Health Grade Band 6 Contract Permanent Hours Part time - 12.5 hours per week (cover a 24 hour rota) Job ref 311-H1073-26
Site Central Park Town North Manchester Salary £39,959 - £48,117 per annum, pro rata Salary period Yearly Closing 20/11/2026 23:59
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople
NHS 111 MH option aims to make it quicker and easier for service users and carers to get the right support and advice they need for their mental health by:
Listening and help callers to work through immediate problems
Advising callers on how to access therapeutic and clinical support from their current care team following their care plan
Providing information about other services and resources including self-help materials and web based support that may be helpful.Signposting callers to other services or resources.
The role of the Senior Mental Health Practitioner is to receive calls escalated to them from the First Responders and Assistant Practitioners, and be able to provide immediate support or assistance via telephone support, expert advice and sign post service users to the most appropriate service.
The service operates 24/7 and practitioners are expected to work within a 24 hour shift pattern.
Main duties of the job
- To monitor calls that are received into the service for trends and respond to repeated calls from an individual appropriately, which may be liaising with open teams to formulate a consistent approach, boundary setting with regular callers, management planning abusive or inappropriate callers.
- To formulate care plans for regular callers needing a structured response in collaboration with the assistant practitioners who will manage the calls.
- To be the lead for frequent attender management group, meeting with the assistant practitioners to identify, review and clinically assess frequent attenders, formulate and review care plans and identify learning to share with the wider team.
- Collate and present frequent attender data with respect to trends and outcomes.
- Work with callers presenting as complex or high risk that are passed to them by the First Responders and Assistant practitioners.
- To work collaboratively with other agencies including CAS, GM Police, NWAS, Local authority to
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Senior Mental Health Practitioner NHS 111 option 2 in Manchester employer: Pennine Care
At Pennine Care NHS Foundation Trust, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment for our Senior Frequent Attenders and Alcohol Liaison Practitioners. Located in Oldham, our team is dedicated to staff wellbeing, professional development, and flexible working arrangements, ensuring that you can thrive both personally and professionally while making a meaningful impact in mental health care. Join us to be part of a forward-thinking organisation that values kindness, fairness, ingenuity, and determination in delivering high-quality mental health services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Mental Health Practitioner NHS 111 option 2 in Manchester
✨Join Medical Networks
Get involved in local and national medical associations, like the Royal College of Physicians. These networks can help you connect with mentors and colleagues who might know of openings, plus they're great for staying updated on the latest in medicine and clinical practices.
✨Attend Healthcare Conferences
Make it a habit to attend medical conferences and seminars. These events are fantastic for networking and often feature job boards where hospitals and clinics post their openings. Plus, it’s a good way to get your face recognised in the industry.
✨Leverage Your Medical School's Resources
Don’t forget to use your medical school’s career services! They usually have great connections with hospitals and clinics looking to fill full-time physician positions and can help you with mock interviews or networking events.
✨Apply Directly Through Hospital Websites
When you're ready to apply, make sure to check the careers section of hospital websites directly. Hospitals like Pennine Care often post their job openings there first, and applying directly can sometimes give you an edge over other applicants.
Some tips for your application 🫡
Show Off Your Credentials:When applying for a physician role, make sure to highlight your medical qualifications and any special certifications you have. We want to see your medical degree, residency training, and any additional certifications that set you apart, like specialised training in paediatrics or geriatrics. Don’t leave out those all-important letters after your name!
Tailor Your CV to Medicine:Your CV should reflect your experience and skills as a doctor. Be specific about your clinical rotations, medical practice, and any research work you've done – we love seeing quantifiable impacts, so mention how you've improved patient care or led successful treatment plans.
Craft a Personal Statement with Heart:In your cover letter, let us know why you chose medicine and what drives your passion for patient care. Personal stories about transformative experiences—like a memorable patient encounter or a moment that defined your career path—can really make you shine. Remember, we're looking for someone who genuinely cares about their patients!
Demonstrate Continuous Learning:In the medical field, showcasing your commitment to continuous learning is essential. Mention any recent courses, workshops, or conferences you’ve attended, and highlight your willingness to stay updated on medical advancements. This shows us that you’re not just a physician; you're a lifelong learner, ready to adapt and grow.
How to prepare for a job interview at Pennine Care
✨Get Clinical Knowledge Sharp
Brush up on your clinical knowledge, particularly in areas relevant to the role at Pennine Care. Expect questions about diagnosis, treatment plans, and patient management. Be ready to discuss case studies or even do some role-playing with hypothetical patient scenarios for a more practical assessment.
✨Know Your Procedures and Protocols
Familiarise yourself with the latest procedures and protocols that are specific to the field of medicine you’re applying to. Whether it’s surgical techniques or patient care protocols, being able to discuss these confidently can really set you apart in the interview at Pennine Care.
✨Show You're a Team Player
In the medical field, collaboration is key. Have examples ready that showcase your teamwork and communication skills. Talk about how you've worked with nurses, specialists, or other doctors in the past to provide the best care for your patients. This shows you're ready to integrate into the team at Pennine Care.
✨Stay Current with Medical Trends
Make sure you’re clued up on the latest medical trends, research, and innovations. Not only does this prepare you for technical questions, but it also shows your passion for the field. Be ready to discuss how these trends might affect your practice at Pennine Care.
