Healthcare Support Worker

Are you passionate about making a difference in people's lives? Join our dedicated team at Pennine Care NHS Foundation Trust as a Health Care Support Worker in our Inpatient Services.

What we offer:

• Mentoring and coaching opportunities to support your growth
• Flexible working options to support your work-life balance
• Generous NHS pension scheme and staff benefits package
• A Trust-wide commitment to diversity, inclusion and psychological safety

As a Health Care Support Worker, you will be an essential part of our team, providing compassionate care and support to our patients. You'll work closely with our qualified nursing staff to deliver high-quality care and help establish care plans. This role is perfect for someone who is empathetic, dedicated, and eager to contribute to the well-being of our patients.

We’re recruiting across a range of inpatient settings, including:

• Adult and older adult acute mental health wards
• Psychiatric intensive care wards
• Rehabilitation and high support wards

You’ll be working alongside dedicated multidisciplinary teams, using your skills to deliver person-centred care in line with our values of kindness, fairness, ingenuity and determination.

Main duties of the job:

• Engage with Patients: Build meaningful relationships with patients and their carers, providing emotional support and effective communication.
• Document Care: Accurately record observations and nursing care in line with Trust policies, using Electronic Patient Records (EPR) or PARIS.
• Promote Safety: Ensure the safety, well-being, and interests of clients, staff, and visitors.
• Assist with Personal Care: Help patients with personal hygiene, bathing, toileting, and dressing, always respecting their privacy and dignity.
• Support at Mealtimes: Assist patients with their meals, ensuring they receive adequate nutrition and hydration.
• Mentor New Staff: Act as a role model and mentor for new Health Care Support Workers, supporting them in completing their Care Certificate.
• Clinical Observations: Undertake and report clinical observations, therapeutic observation.
• Maintain Cleanliness: Participate in maintaining a clean, tidy, and safe ward environment, adhering to infection control policies.
• Professional Development: Engage in mandatory training and take responsibility for your personal development.

Person specification:

• Education/Qualifications: GCSE (or equivalent level of education) with grade D/E (2/3) or above in English and Maths or functional skills level 1. Completion of Fundamental Care Certificate or willingness to complete.
• Experience: Experience of working with diverse groups of people developing a range of basic care skills. Previous experience of working in a care setting as a nursing assistant/healthcare support worker developing competencies in basic clinical care.
• Knowledge: Knowledge of care and related procedures, clinical observations, relevant legislation. Awareness of Mental Health and Mental Illness, its effects on the individual, family and friends.
• Skills and abilities: Basic IT skills – ability to use MS Outlook, Word, and willing and able to be trained to use Trust IT systems and applications such as Electronic Patient Records or PARIS.

We actively welcome applications from people of all backgrounds and communities. We’re committed to building a diverse workforce and creating an inclusive, supportive environment for everyone.