At a Glance
- Tasks: Help prevent homelessness by providing tailored housing advice and support to vulnerable households.
- Company: Join Bromley Council's high-performing Housing Service dedicated to making a difference.
- Benefits: Be part of a supportive team with opportunities for professional growth and impactful work.
- Other info: Work in a dynamic environment focused on early intervention and positive outcomes.
- Why this job: Make a real difference in people's lives by securing sustainable housing solutions.
- Qualifications: Experience in homelessness prevention and strong negotiation skills are essential.
The predicted salary is between 32061 - 35360 £ per year.
Are you an experienced homelessness prevention professional with a proven track record of successfully preventing and relieving homelessness in a busy frontline local authority environment?
Bromley Council is seeking an experienced Triage & Prevention Officer to join its Housing Service, delivering high-quality housing advice, assessment and homelessness prevention interventions.
This role is ideal for a housing professional who has extensive experience working with vulnerable households, making statutory homelessness decisions, negotiating successful prevention outcomes and managing complex cases.
We are looking for someone with significant experience of homelessness prevention, housing options, statutory assessments and partnership working who can confidently manage a demanding caseload and achieve positive outcomes for residents at risk of homelessness.
Key Responsibilities
- Act as the first point of contact for households who are homeless or threatened with homelessness.
- Conduct comprehensive assessments and determine duties owed under homelessness legislation.
- Deliver effective prevention and relief interventions to avoid homelessness and reduce the use of temporary accommodation.
- Develop and manage Personal Housing Plans, ensuring customers receive tailored advice and support.
- Negotiate with landlords, letting agents, lenders, family members and other stakeholders to secure sustainable housing solutions.
- Assess suitability and affordability of private rented accommodation and support access to housing options.
- Work collaboratively with internal and external partners to support vulnerable households and those with complex needs.
- Prepare legally robust decision letters, reports and case records in line with legislation and best practice.
- Represent customers at court, tribunals and multi-agency meetings where required.
- Manage prevention budgets, grants and financial assistance schemes responsibly and effectively.
About You
You will bring
- Significant experience working within homelessness prevention, housing options or statutory homelessness services.
- A proven track record of preventing and relieving homelessness through effective intervention and negotiation.
- Extensive knowledge of the Housing Act 1996, Homelessness Reduction Act, Code of Guidance and associated housing legislation.
- Experience conducting detailed interviews, gathering complex information and making evidence-based decisions.
- Strong mediation, negotiation and problem-solving skills with the ability to achieve positive outcomes in challenging situations.
- Experience managing complex caseloads within a fast-paced, target-driven environment.
- Excellent written communication skills with the ability to produce high-quality reports and decision letters.
- Experience working collaboratively with landlords, solicitors, health services, social care and other partner agencies.
Why Join Bromley?
This is an opportunity to join a high-performing Housing Service that is committed to early intervention, homelessness prevention and delivering excellent outcomes for residents.
You will play a key role in helping households secure and sustain housing, working alongside experienced colleagues in a supportive and ambitious team environment.
If you have the homelessness prevention expertise, statutory housing knowledge and frontline experience required to make an immediate impact, we want to hear from you.
For a confidential discussion contact
You can review the full Job Description for this position Here
Triage & Prevention Officer in London employer: Penna Executive Search
Bromley Council is an excellent employer for those passionate about making a difference in the lives of vulnerable households. With a strong commitment to early intervention and homelessness prevention, employees benefit from a supportive work culture that fosters collaboration and professional growth. The opportunity to work alongside experienced colleagues in a high-performing team ensures that you can make a meaningful impact while developing your skills in a dynamic local authority environment.
StudySmarter Expert Advice🤫
We think this is how you could land Triage & Prevention Officer in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Penna Executive Search.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Penna Executive Search!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Penna Executive Search, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Penna Executive Search or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Triage & Prevention Officer in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Penna Executive Search:Before hitting send, make sure to tailor your application specifically to Penna Executive Search! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Penna Executive Search
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
