At a Glance
- Tasks: Support traders and ensure smooth operations in sports betting platforms.
- Company: Join PENN Entertainment, a leader in gaming and entertainment.
- Benefits: Competitive pay, comprehensive benefits, and education reimbursements.
- Other info: Flexible work environment with opportunities for career growth.
- Why this job: Be part of a dynamic team pushing boundaries in gaming and media.
- Qualifications: Post-secondary degree or equivalent experience; sports knowledge is a must.
The predicted salary is between 30000 - 40000 £ per year.
PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them. We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products.
About the Role and Team
Our Risk and Trading Operations team is available 24/7 to assist the various functions in the department (Trading/Marketing/Customer Support/etc.) in troubleshooting and escalating issues on all our operational sports betting platforms. This team is critical in ensuring the Risk & Trading department consistently delivers one of its core goals of “operational excellence”.
About the Work
- Assist Traders with identifying, documenting, and escalating issues within the team
- Support verification, adjustment & creation of Sport & Competition setups across environments
- Help test and monitor app features to ensure proper functionality and navigation
- Contribute to Compliance checks, market submissions, and post-release testing
- Communicate with data providers and support ticketing
- Daily review of betting content
- Monitoring pre-game and in-play markets
- Cross-functional assignments with Compliance, Marketing & Product
- Assist Customer Experience with issue resolution
- Other duties as assigned
About You
- Post-secondary degree, or equivalent work experience
- Must be able to work weekends, evenings and holidays
- Extensive sports knowledge, particularly with regards to the four major professional sports leagues; esports knowledge considered an asset
- Sports betting knowledge & experience would provide added value
- Clear and effective communication skills
- Must be computer savvy
- Experience using iPhone and Android devices
What We Offer
- Competitive compensation package
- Comprehensive Benefits package
- Fun, relaxed work environment
- Education and conference reimbursements
Trading Operations Associate employer: PENN Interactive
PENN Entertainment, Inc. stands out as an exceptional employer, offering a dynamic and innovative work environment that fosters career growth and development. With a commitment to operational excellence and a fun, relaxed culture, employees enjoy competitive compensation, comprehensive benefits, and opportunities to engage with cutting-edge technology in the gaming and entertainment industry. Whether you're working remotely or at one of our North American locations, you'll be part of a team that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Operations Associate
✨Tip Number 1
Get to know the company inside out! Research PENN Entertainment's platforms and their latest projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to trading operations and sports betting. Think about how your skills align with their needs and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at PENN Entertainment.
We think you need these skills to ace Trading Operations Associate
Some tips for your application 🫡
Show Your Passion for Sports:When you're writing your application, let your love for sports shine through! Mention your favourite teams or leagues and how they inspire you. We want to see that you’re not just knowledgeable but genuinely excited about the industry.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially in trading or operations. We’re looking for specific examples of how you've tackled challenges in similar roles. This helps us see how you can fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to understand your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PENN Interactive
✨Know Your Sports Inside Out
Make sure you brush up on your knowledge of the four major professional sports leagues and any relevant esports. Being able to discuss recent games, player stats, and betting trends will show your passion and expertise in the field.
✨Familiarise Yourself with the Company
Dive deep into PENN Entertainment’s platforms like theScore Bet Sportsbook and theScore media app. Understanding their products and how they operate will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Prepare for Technical Questions
Since the role involves troubleshooting and operational excellence, be ready to discuss your experience with technology and problem-solving. Think of examples where you've successfully resolved issues or improved processes in previous roles.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare to discuss how you've communicated with different teams or customers in the past. Practising clear and concise responses will help you stand out during the interview.
