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For Companies At a Glance
- Tasks: Assist customers with account management and provide exceptional service.
- Company: Reputable financial institution in Southampton with a focus on customer satisfaction.
- Benefits: Gain valuable experience in banking and develop your customer service skills.
- Why this job: Join a dynamic team and help customers navigate their banking needs.
- Qualifications: High School diploma required; previous banking experience is a plus.
- Other info: Saturday shifts included; perfect for students looking to gain experience.
The predicted salary is between 28800 - 48000 £ per year.
A financial institution in Southampton is seeking a Customer Service Representative to process transactions and assist customers with account management.
Responsibilities include:
- Providing exceptional service
- Addressing complex issues
- Promoting Bank products
Candidates should have a High School diploma, with previous banking experience preferred. The role requires teamwork, attention to detail, and effective communication skills. This position includes Saturday shifts.
Banking Customer Advocate & Onboarding Specialist in Southampton employer: Penn Community Bank
Contact Detail:
Penn Community Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Customer Advocate & Onboarding Specialist in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking industry and let them know you're on the hunt for a role. Sometimes, a friendly chat can lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how you would handle complex customer issues or promote bank products. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked well with others in past roles. Employers love to see that you can collaborate effectively, especially in a customer service environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Banking Customer Advocate & Onboarding Specialist role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Banking Customer Advocate & Onboarding Specialist in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in banking and customer service. We want to see how your skills match the role of a Banking Customer Advocate & Onboarding Specialist, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Teamwork Skills: Since teamwork is key for this role, be sure to mention any experiences where you’ve successfully collaborated with others. We appreciate candidates who can work well in a team environment, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Penn Community Bank
✨Know Your Banking Basics
Brush up on your banking knowledge before the interview. Understand common banking products and services, as well as the institution's offerings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you resolved complex issues or went above and beyond for a customer. This will demonstrate your ability to handle the responsibilities of the role.
✨Emphasise Teamwork and Communication
Since teamwork is crucial for this position, be ready to discuss how you've successfully collaborated with others in previous roles. Highlight your communication skills by sharing instances where you effectively conveyed information or resolved misunderstandings.
✨Be Ready for Saturday Shifts
Since the role includes Saturday shifts, be prepared to discuss your availability. Show enthusiasm for working weekends and explain how you can manage your schedule to accommodate this requirement. This will reflect your commitment to the job.
