At a Glance
- Tasks: Support sales and marketing through efficient office management and customer support.
- Company: Join a family-owned beer wholesaler with a diverse and inclusive team.
- Benefits: Enjoy competitive pay, health insurance, and flexible spending accounts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and contribute to exciting marketing initiatives.
- Qualifications: Organisational skills and a tech-savvy mindset are key.
The predicted salary is between 50000 - 50000 £ per year.
Company Overview
Penn Beer Sales & Service is a family-owned and operated beer wholesaler based in Hatfield, PA. We pride ourselves on fostering a productive, innovative, and inclusive work environment where our diverse team of over 200 dedicated professionals strives to exceed customer expectations every day.
Overview
We are looking for a proactive and organized Sales Administrative Coordinator to join our team. This paid position offers an exciting opportunity to support our sales and marketing efforts through efficient office management, customer support, and administrative tasks. The ideal candidate will be detail-oriented, tech‑savvy, and eager to contribute to our company’s growth.
Duties
- Manage sales and marketing materials, including newsletters, seasonal sheets, sell sheets, and presentations.
- Create and send weekly marketing updates and email communications.
- Maintain and organize digital marketing files in SharePoint.
- Support social media and marketing team initiatives.
- Coordinate chain‑related communication between departments.
- Handle product and pricing submissions and communicate updates to the sales team.
- Assist with troubleshooting product and scanning issues and help resolve them quickly.
- Maintain contact lists, vendor information, UPCs, pricing, and product details.
- Support product setup and maintenance in the company system.
- Work with marketing, inventory, sales, and suppliers to ensure product information is accurate and up to date.
Experience & Skills
- Previous office or administrative experience preferred but not required.
- Strong organizational and multitasking skills.
- Good communication and problem‑solving abilities.
- Comfortable using Microsoft Office, including Excel and PowerPoint.
- Familiarity with social media platforms is a plus.
Pay: $50,000.00 per year
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Sales Administrative Coordinator employer: Penn Beer Sales & Service
At Penn Beer Sales & Service, we are committed to creating a supportive and dynamic work environment in Hatfield, PA, where our employees can thrive. As a family-owned business, we offer competitive benefits, including health insurance, retirement plans, and generous paid time off, ensuring our team feels valued and motivated. Join us to be part of a diverse group that encourages professional growth and innovation while exceeding customer expectations every day.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrative Coordinator
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Penn Beer Sales & Service. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Penn Beer Sales & Service before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Administrative Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Penn Beer Sales & Service:Your cover letter is your chance to shine! Tell us why you want to work at Penn Beer Sales & Service specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Penn Beer Sales & Service!
How to prepare for a job interview at Penn Beer Sales & Service
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
