At a Glance
- Tasks: Support daily operations in accounts, IT, and office administration.
- Company: Join a dynamic solicitors' firm with a supportive team culture.
- Benefits: Gain hands-on experience and opportunities for career progression.
- Other info: Enjoy a varied workload and develop valuable skills across multiple areas.
- Why this job: Perfect for those wanting to kickstart their career in a professional environment.
- Qualifications: Strong organisational skills and a willingness to learn.
The predicted salary is between 22000 - 26000 € per year.
The Business Support Assistant is an integral role within the firm, providing day-to-day operational support to the Practice Manager and wider support team. This is a varied position offering exposure to multiple areas of the business, including accounts, IT support, archiving, supplier liaison and general office administration. The role is ideal for someone looking to build a career within a professional services environment and gain hands-on experience across the operational functions of a solicitors’ firm.
Key Responsibilities
- Accounts Support
- Assisting with day-to-day accounts functions, including data entry, processing invoices and financial administration.
- Supporting compliance with Solicitors Accounts Rules under supervision.
- Liaising with the accounts team and Practice Manager on financial processes.
- Gaining exposure to legal accounting systems and procedures, with opportunities to develop knowledge and responsibility over time.
- IT Support
- Acting as the first point of contact for internal IT issues across the office.
- Troubleshooting basic hardware and software problems (e.g. login issues, printer faults, connectivity problems).
- Setting up and maintaining workstations, equipment and user access.
- Liaising with external IT support providers to escalate and resolve more complex issues.
- Coordinating with the firm’s case management system provider to report issues, manage updates, and support users.
- Monitoring IT equipment and arranging maintenance, repairs and replacements as required.
- Managing printer and phone systems, resolving day-to-day issues.
- Managing file archiving processes, including storage, retrieval, and destruction of files in line with firm procedures.
- Liaising with confidential waste and storage providers to ensure secure and compliant handling of documents.
- Maintaining accurate records of archived and stored files.
- Office & Administrative Support
- Providing administrative support to the Practice Manager and operational staff.
- Assisting with the smooth day-to-day running of the office.
- Handling incoming and outgoing post, scanning and document management.
- Providing reception cover as required, including meeting and greeting clients and handling telephone enquiries.
- Supporting with general office tasks and projects as needed.
Skills & Experience
- Strong organisational skills with good attention to detail.
- Confident IT user with the ability to learn new systems quickly.
- Problem-solving approach with an interest in IT and systems.
- Good communication skills and ability to liaise with internal staff and external suppliers.
- Willingness to learn and take on responsibility across different areas.
- Ability to prioritise tasks and manage a varied workload.
- Previous office experience is beneficial but not essential.
Personal Attributes
- Professional and approachable manner.
- Reliable, punctual and flexible.
- Proactive and willing to take initiative.
- Positive, can-do attitude.
- Discreet and trustworthy, with an understanding of confidentiality.
This role offers a unique opportunity to gain broad exposure to the operational side of a solicitors’ firm, with hands-on experience in accounts, IT systems, compliance processes and office management. The successful candidate will be supported in developing their skills and may have opportunities to progress within the firm over time.
Business Support Assistant in Coventry employer: Penmans Solicitors LLP
As a Business Support Assistant at our firm, you will be part of a dynamic and supportive work culture that values professional growth and development. With hands-on experience across various operational functions, you will have the opportunity to enhance your skills in accounts, IT support, and office administration while working in a collaborative environment. Our commitment to employee development ensures that you will have the chance to progress within the firm, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Business Support Assistant in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Support Assistant role. Highlight any relevant office experience, even if it's just a part-time gig or an internship. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a good personality!
Show Off Your IT Skills:Since this role involves IT support, don’t forget to mention any tech skills you have. Whether it’s troubleshooting or using specific software, let us know how you can help keep our systems running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Penmans Solicitors LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Assistant role. Familiarise yourself with the key responsibilities like accounts support and IT troubleshooting. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail, as these are crucial for the job.
✨Brush Up on IT Knowledge
As the first point of contact for IT issues, it's important to demonstrate your confidence with technology. Review common IT problems and solutions, and be prepared to discuss any relevant experience you have with hardware or software troubleshooting. This will show that you can handle the technical aspects of the role.
✨Be Proactive and Positive
During the interview, convey a proactive attitude and a willingness to learn. Share instances where you've taken initiative in previous roles, and express your enthusiasm for gaining hands-on experience across various operational functions. A positive, can-do attitude can set you apart from other candidates.
