At a Glance
- Tasks: Support daily operations, manage accounts, and troubleshoot IT issues in a dynamic office environment.
- Company: Join a professional services firm with a focus on growth and development.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for career advancement.
- Other info: Enjoy a varied role with exposure to multiple business areas.
- Why this job: Perfect for those eager to learn and build a career in a supportive team.
- Qualifications: No prior experience needed; just a willingness to learn and collaborate.
The predicted salary is between 22000 - 26000 € per year.
The Business Support Assistant is an integral role within the firm, providing day-to-day operational support to the Practice Manager and wider support team. This is a varied position offering exposure to multiple areas of the business, including accounts, IT support, archiving, supplier liaison and general office administration. The role is ideal for someone looking to build a career within a professional services environment and gain hands‑on experience across the operational functions of a solicitors’ firm.
Key Responsibilities
- Accounts Support
- Assisting with day-to-day accounts functions, including data entry, processing invoices and financial administration
- Supporting compliance with Solicitors Accounts Rules under supervision
- Liaising with the accounts team and Practice Manager on financial processes
- Gaining exposure to legal accounting systems and procedures, with opportunities to develop knowledge and responsibility over time
- IT Support
- Acting as the first point of contact for internal IT issues across the office
- Troubleshooting basic hardware and software problems (e.g. login issues, printer faults, connectivity problems)
- Setting up and maintaining workstations, equipment and user access
- Liaising with external IT support providers to escalate and resolve more complex issues
- Coordinating with the firm’s case management system provider to report issues, manage updates, and support users
- Monitoring IT equipment and arranging maintenance, repairs and replacements as required
- Managing printer and phone systems, resolving day‑to‑day issues
- File Archiving
- Managing file archiving processes, including storage, retrieval, and destruction of files in line with firm procedures
- Liaising with confidential waste and storage providers to ensure secure and compliant handling of documents
- Maintaining accurate records of archived and stored files
- Supporting office organisation and ensuring efficient use of storage space
Business Support Assistant employer: Penmans Solicitors LLP
As a Business Support Assistant at our firm, you will thrive in a dynamic and supportive work environment that values professional growth and development. We offer comprehensive training opportunities, a collaborative culture, and the chance to gain hands-on experience across various operational functions within a solicitors’ firm. Located in a vibrant area, our office provides a stimulating atmosphere where your contributions are recognised and rewarded, making it an excellent place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills relevant to the Business Support Assistant position.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Business Support Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Support Assistant role. Highlight any relevant experience in accounts, IT support, or office administration to show us you’re a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background aligns with our needs. Keep it friendly and professional – we want to get to know the real you!
Showcase Your Attention to Detail:In a role like this, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Penmans Solicitors LLP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant. Familiarise yourself with tasks like accounts support, IT troubleshooting, and office administration. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as resolving IT issues or managing financial data. Think of examples from your past experiences where you've successfully tackled similar challenges. This will showcase your problem-solving skills and readiness for the role.
✨Showcase Your Communication Skills
As a Business Support Assistant, you'll need to liaise with various teams and external providers. During the interview, highlight your ability to communicate effectively. Share examples of how you've worked collaboratively in the past, whether it's coordinating with colleagues or dealing with clients.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for IT support, or how they ensure compliance with Solicitors Accounts Rules. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
