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- Tasks: Join our Waiting team to create memorable experiences for guests and serve delicious food.
- Company: Award-winning local pub company that values people and offers career growth.
- Benefits: 30% off meals, flexible hours, health screening, and gym discounts.
- Why this job: Be part of a vibrant team and develop valuable skills while having fun.
- Qualifications: No experience needed, just a passion for great customer service and teamwork.
- Other info: Access to support for well-being and a range of apprenticeship programmes.
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for new Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Waiting Staff employer: Penhelig Arms Hotel (93150)
Contact Detail:
Penhelig Arms Hotel (93150) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with the staff, soak up the atmosphere, and show your enthusiasm. This will help you stand out when you apply through our website.
✨Tip Number 2
Practice your people skills! Whether it’s serving friends or volunteering, the more you engage with others, the better you’ll be at creating those memorable moments for guests. It’s all about that brilliant customer service vibe!
✨Tip Number 3
Be ready to showcase your personality! When you get an interview, let your true self shine. We love authenticity, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant team.
✨Tip Number 4
Follow up after your interview! A quick thank-you message can go a long way. It shows you’re genuinely interested in the role and helps keep you on our radar as we make our decisions.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant atmosphere.
Highlight Relevant Experience: Even if you’re new to hospitality, share any experience that showcases your customer service skills or teamwork. Whether it’s a part-time job, volunteering, or even school projects, we want to know how you’ve made an impact!
Tailor Your Application: Make sure to tailor your application to the Waiting Staff role. Use keywords from the job description and explain how your skills align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Penhelig Arms Hotel (93150)
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered at the pub. Being able to discuss specific dishes and drinks shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in providing excellent service.
✨Show Off Your People Skills
As a Waiting Staff member, you'll be the face of the pub, so it's crucial to demonstrate your people skills during the interview. Share examples of how you've created memorable experiences for customers in the past, whether in hospitality or other roles. This will highlight your ability to connect with guests and create a welcoming atmosphere.
✨Be Ready to Upsell
Upselling is a key part of the role, so prepare to discuss how you would approach this with customers. Think of ways to suggest additional items that complement their orders. Showing that you understand the importance of upselling can set you apart from other candidates.
✨Embrace the Team Spirit
The job is all about teamwork, so be prepared to talk about your experiences working in a team environment. Highlight how you’ve supported colleagues in the past and how you can contribute to maintaining a vibrant and lively atmosphere in the pub. This will show that you're not just focused on your own success but also care about the wider team.