At a Glance
- Tasks: Provide expert technical support for cutting-edge monitoring systems and assist customers with installations.
- Company: Join a respected engineering business in the environmental monitoring sector.
- Benefits: Competitive salary, 25 days annual leave, tailored training, and career development.
- Other info: Modern office environment with free on-site parking and genuine long-term progression opportunities.
- Why this job: Work with innovative technology and be part of a supportive, knowledgeable team.
- Qualifications: Degree in relevant engineering field or equivalent experience; strong fault-finding skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking to recruit a talented Technical Support Engineer to join their growing specialist engineering team in Bedford. Working within the environmental monitoring and instrumentation sector, you'll provide expert support on industry-leading noise, vibration and air quality monitoring systems, helping customers get the very best from cutting-edge technology.
This is an excellent opportunity to join an established and innovative business that invests in its people, offering comprehensive training, long-term career development and the chance to work with highly specialised equipment used across a wide range of industries.
Why Join?
- Join a respected and growing engineering business within a specialist industry.
- Work with cutting-edge monitoring and measurement technology.
- Receive tailored training and ongoing career development.
- Genuine opportunities for long-term progression.
- Be part of a supportive, collaborative and knowledgeable team.
- Modern office environment with free on-site parking.
About You
- A degree (or equivalent) in Electronics, Electrical, Audio, Acoustical Engineering or Instrumentation, or relevant technical experience.
- Ideally 2+ years' experience in technical support, field service or a similar engineering role.
- Experience with scientific, industrial or electronic instrumentation is preferred.
- Strong fault-finding skills across hardware and software.
- Excellent communication skills with a customer-focused approach.
- Well organised, proactive and eager to develop your technical expertise.
What You'll Be Doing
- Providing first and second-line technical support via phone, email and remote access.
- Diagnosing, troubleshooting and commissioning specialist monitoring equipment and software.
- Assisting customers with installation, calibration, firmware updates and ongoing technical support.
- Preparing equipment for dispatch, servicing, repairs and hire.
- Delivering customer training and producing technical documentation.
- Supporting demonstrations, site visits and maintaining accurate service records.
Benefits
- Salary up to £30,000, depending on experience.
- 25 days annual leave plus
Technical Support Engineer in London employer: Penguin Recruitment
Penguin Recruitment is an excellent employer for Geotechnical Engineers in Cardiff, offering a supportive environment that prioritises career growth and chartership opportunities. With a competitive salary and a comprehensive benefits package, including a generous pension scheme and flexible perks, employees can thrive while working on technically challenging projects that make a real impact.
