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- Tasks: Diagnose and resolve drainage issues on-site for homes and businesses.
- Company: Dynamic drainage solutions provider with a focus on customer service.
- Benefits: Competitive salary, overtime pay, and opportunities for professional growth.
- Why this job: Join a hands-on team and make a real difference in people's lives.
- Qualifications: 1 year of drainage experience and a clean UK driving licence required.
- Other info: Work outdoors, use cutting-edge tools, and enjoy a supportive team environment.
The predicted salary is between 23000 - 30000 £ per year.
Location: Swansea
Job Type: Permanent
Working Style: Field-Based
Salary: Up to £27,000 + Overtime
Role Overview
Reporting to the Regional Development Manager, the Drainage Engineer will attend domestic and commercial sites to diagnose, resolve and recommend solutions for drainage-related issues. This field-based role requires strong technical capability, excellent customer service skills, and the ability to work independently and safely.
Key Responsibilities
- Liaise professionally with domestic and commercial customers on site.
- Deliver exceptional customer service, ensuring all interactions reflect the brand’s standards.
- Conduct site surveys to investigate and diagnose drainage faults and issues.
- Recommend and implement suitable repair or maintenance solutions, including:
- Drain clearance
- De-scaling and root cutting
- Minor excavations and patch lining
- Preventative maintenance
Experience, Skills & Knowledge
Experience
- Minimum 1 year of experience in the drainage sector (essential).
- Plumbing experience (desirable).
- Technical capability across drainage functions.
- Drainage tanker experience (preferred).
- Full UK driving licence (clean) with flexibility to travel.
- CSCS card (preferred).
- Confident using mobile technology (calls, photos, email, CRM applications).
Skills & Certification
- Background in drainage engineering.
- High-Pressure Water Jetting (HPWJ) certification.
- Strong verbal and written communication skills.
- DBS check required as part of onboarding.
Behaviours & Attributes
- Hands-on, leads from the front, and enjoys working with others to achieve positive outcomes.
- Positive, can-do attitude with strong problem-solving skills.
- Organised, goal-focused and committed to learning.
- Comfortable working independently and outdoors.
- Customer-centric and highly motivated.
Drainage Engineer in Swansea employer: Penguin Recruitment Ltd
Contact Detail:
Penguin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer in Swansea
✨Tip Number 1
Get out there and network! Attend industry events or local meet-ups related to drainage engineering. You never know who might be looking for someone with your skills, and a friendly chat can go a long way.
✨Tip Number 2
Don’t underestimate the power of social media. Join relevant groups on platforms like LinkedIn and engage with posts. Share your insights on drainage issues and solutions; it’ll help you get noticed by potential employers.
✨Tip Number 3
When you land an interview, prepare to showcase your technical skills. Bring examples of past projects or problems you've solved in the field. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Finally, apply through our website! We’re always on the lookout for talented individuals like you. Make sure to highlight your customer service skills and technical expertise in your application.
We think you need these skills to ace Drainage Engineer in Swansea
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in the drainage sector. We want to see how your skills and background align with what we’re looking for, so don’t hold back on sharing relevant projects or roles you've had!
Tailor Your Application: Take a moment to tailor your application to the Drainage Engineer role. Use keywords from the job description to show us you understand what we need and how you fit into our team. It’s all about making that connection!
Be Professional and Personable: Remember, we value exceptional customer service. When writing your application, let your personality shine through while maintaining professionalism. Show us you can communicate effectively and represent our brand well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Penguin Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your drainage knowledge before the interview. Familiarise yourself with common drainage issues, repair techniques, and the equipment you'll be using. This will show that you're not just a candidate but someone who genuinely understands the field.
✨Show Off Your Customer Service Skills
Since this role involves liaising with customers, be prepared to discuss how you've handled customer interactions in the past. Share specific examples where you provided exceptional service or resolved a tricky situation. This will highlight your ability to represent the brand positively.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Think about how you would approach diagnosing a drainage issue or what steps you'd take to recommend a solution. This will showcase your critical thinking and problem-solving skills, which are crucial for this role.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, ongoing training opportunities, or the types of projects you might work on. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.