Hi, we’re Penfold 👋 Penfold is building the pension of the future. We’re dragging the multi-trillion-pound pension industry out of the dark ages with its outdated products and poor service. Think about how challenger banks have changed banking. We’re demystifying pensions to make them universally accessible, engaging, and easy so we can help everyone save enough for later life. We’re growing a team of 60+ builders across London and Tallinn, backed by some of the world’s leading fintech investors. We’ve raised over £20 million, manage more than £800m in pensions for over 100,000 savers and thousands of employers. We’re on track for profitability next year and growing really quickly, named recently as the only pure-play pension company in Sifted’s 100 fastest growing startups in the UK we’re a start-up and have a serious bias for action Lead continuous discovery Define success metrics, ask sharp data questions and analyse results to surface opportunities Run generative research to deeply understand our customers and inform product direction Frame and map opportunities to guide prioritisation and trade-offs Break down initiatives into smaller bets to accelerate learning and time-to-value Collaborate closely with Engineering, Design, Ops, Sales and other teams to ensure smooth delivery and alignment Be accountable for predictable delivery and ongoing iteration in your area About you You will have: Demonstrable experience discovering and delivering successful products with measurable impact Confidence in using data independently to inform a broad range of decisions A deeply customer centric mindset Experience working in highly autonomous, accountable, cross-functional teams Experience working with a continuous product discovery approach and outcome-focused development A strong ability to use feedback loops and success metrics to guide learning and iteration Clear, structured written and verbal communication with technical and non-technical audiences A genuine interest in helping people save more for later life Ideally you have previous experience… Working on B2C or B2B2C apps with tens or hundreds of thousands of users In fintech or a highly regulated industry Navigating complex operational workflows In start-ups or scale-ups, especially during periods of fast growth You do not need to meet all of the above criteria in order to apply! If you’ve read this far and are excited about the opportunity, but are missing some of the experiences we’ve listed, we strongly encourage you to apply regardless. Our application process We’ll have a 45 minute introductory call to properly introduce you to Penfold, find out more about your experience so far and career aspirations, and make sure you get a chance to ask any questions you might have The next stage would be a 90 minute exercise/task which is done over a video call at a time that suits you Finally, we’ll organise some sessions with some team members from inside and outside Product
