Assistant Store Manager

Assistant Store Manager

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a luxury boutique, upselling and providing exceptional customer service.
  • Company: Join Penelope Chilvers, a renowned luxury footwear brand.
  • Benefits: Enjoy 33 days' holiday, product allowance, staff discounts, and wellbeing perks.
  • Other info: Flexible full-time or part-time roles available with great career growth.
  • Why this job: Be a brand ambassador and make a real impact in luxury retail.
  • Qualifications: Experience in senior sales or supervisory roles in luxury fashion required.

The predicted salary is between 25000 - 32000 £ per year.

We're looking for a confident, engaging and experienced Assistant Store Manager to support our boutique store in Stow-on-the-Wold. Penelope Chilvers is a luxury footwear brand. We design shoes and boots to fall in love with and stay in love with. Our mantra is to 'go anywhere, do anything' and our designs are timeless and made to last.

This can either be a full-time or part-time (minimum 4 days per week) permanent contract.

To be considered for interview you must have senior sales or supervisory experience within a luxury retail fashion environment. You must be able to lead by example in taking all relevant opportunities to upsell and cross sell to meet the customer’s current and future needs and you must be a positive role model and Penelope Chilvers brand ambassador. You must be confident with using systems to check stock, adept at learning new systems and experienced in producing trade reports as required.

In return we offer a generous benefits package including 33 days' holiday (including bank holidays and pro-rated for part-time hours), a fantastic product allowance as well as a generous staff discount and some key wellbeing benefits such as life assurance, a company funded healthcare plan, company sick pay and enhanced pension. Salary will depend on experience.

Please note we are not able to accept applications from candidates requiring a visa either now or in the future.

Assistant Store Manager employer: Penelope Chilvers

At Penelope Chilvers, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and luxury in retail. Our boutique store in Stow-on-the-Wold provides a supportive environment where employees can thrive, with ample opportunities for personal and professional growth, alongside a generous benefits package that includes 33 days' holiday, a fantastic product allowance, and key wellbeing benefits. Join us to be part of a brand that values its team members as much as its customers, ensuring a rewarding and meaningful career in the luxury fashion industry.

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Contact Details:

Penelope Chilvers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Store Manager

Tip Number 1

Get to know the brand inside out! Before your interview, dive into Penelope Chilvers' history, values, and product range. This will help you connect with the team and show that you're genuinely interested in being a part of their luxury footwear journey.

Tip Number 2

Practice your sales pitch! Since you'll be expected to upsell and cross-sell, think of examples from your past experience where you've successfully done this. Be ready to share these stories during your interview to demonstrate your skills.

Tip Number 3

Show off your leadership skills! As an Assistant Store Manager, you'll need to lead by example. Prepare to discuss how you've motivated your team in previous roles and how you can bring that positive energy to Penelope Chilvers.

Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and comfortable with the systems we use, which is a big plus for this role.

We think you need these skills to ace Assistant Store Manager

Senior Sales Experience
Supervisory Experience
Luxury Retail Knowledge
Upselling Skills
Cross-Selling Skills
Brand Ambassadorship
Stock Management Systems

Some tips for your application 🫡

Show Your Passion for Luxury Fashion:When writing your application, let your love for luxury fashion shine through! We want to see how your experience aligns with our brand values and how you can embody the Penelope Chilvers ethos in your role.

Highlight Relevant Experience:Make sure to showcase your senior sales or supervisory experience in luxury retail. We’re looking for someone who can lead by example, so share specific examples of how you've successfully upsold or cross-sold in the past.

Be Confident and Engaging:Your written application should reflect your confident and engaging personality. Use a friendly tone and don’t be afraid to let your character come through – we want to get to know the real you!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Penelope Chilvers!

How to prepare for a job interview at Penelope Chilvers

Know the Brand Inside Out

Before your interview, make sure you’re well-versed in Penelope Chilvers' history, values, and product range. Familiarise yourself with their luxury footwear designs and understand what sets them apart in the market. This will not only show your genuine interest but also help you connect your experience to their brand ethos.

Showcase Your Sales Skills

Prepare specific examples from your previous roles where you successfully upsold or cross-sold products. Think about how you can demonstrate your ability to meet customer needs while embodying the brand's mantra of 'go anywhere, do anything'. This will highlight your senior sales experience and your capability to lead by example.

Be Ready with Tech Talk

Since the role requires confidence in using systems for stock checks and trade reports, brush up on any relevant software you’ve used in the past. Be prepared to discuss how quickly you adapt to new systems and share examples of how you’ve used technology to improve sales or streamline processes.

Emphasise Your Leadership Style

As an Assistant Store Manager, you’ll need to be a positive role model. Think about your leadership style and how you inspire your team. Prepare to discuss how you’ve motivated others in previous roles and how you plan to embody the Penelope Chilvers brand ambassador spirit in your day-to-day management.