At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and ensure a fantastic stay.
- Company: Pendulum Hotel and Manchester Conference Centre - a vibrant hospitality hub.
- Benefits: Competitive salary, free meals, employee discounts, and performance bonuses.
- Other info: Flexible shifts with opportunities for growth in the hospitality industry.
- Why this job: Join a friendly team and make guests feel at home every day.
- Qualifications: GCSE education and a passion for customer service.
The predicted salary is between 24380 - 30475 £ per year.
Overview
Job information Hotel Receptionist FULL TIME from the Company Pendulum Hotel and Manchester Conference Centre, this latest Hotel Receptionist FULL TIME job vacancy is located in the city Manchester M in the country United Kingdom. This latest job opening is open to job seekers who have the latest education / graduate GCSE. Job Vacancies in this Hospitality field have been opened and published up to the specified time.
Responsibilities
As a Receptionist with us, you\'ll need to handle all hotel operations throughout the day to ensure our guests have everything they need. Are you a friendly person who loves talking to people? Could you make hotel guests welcomed? You are a fantastic listener and pay attention to details? Do you enjoy being able to help people? If so, working as a Receptionist could be the role for you. You should be passionate about high standards of customer service. It is essential to be able to work independently with confidence and have great time management skills.
As a Receptionist with us, you\'ll need to handle all hotel operations throughout the day to ensure our guests have everything they need.
Skills and Experience
Experience in previous work in a similar position will be beneficial, also our induction and ongoing training will support you to do the role.
It\'s all about what you can bring as a person. We value your positive attitude, good manners, and character as much as experience. To be successful in this role you\'ll need to:
- Be comfortable working alone and within the team.
- Have a passion for delivering an outstanding service to our guest, no matter what time of the day.
- Be familiar and confident with Health and Safety, Fire Safety as well as policies and procedures.
- Have excellent organisational and communication skills, but be flexible to meet needs of the guest and business.
- Enjoy problem solving and keeping calm in a crisis.
- Have a positive attitude towards everyone with the ability to make guests and work mates feel at home.
What is to work as a Reception Team Member
- Be approachable through the shift to guests to ensure they can feel that they can come and ask a question to our teams at any time.
- Provide service assistance to Conference Centre and Hotel guests.
- Check-in and check-out of hotel guests.
- Follow agreed standard procedure for book-outs and non-arrivals.
- Banking and cash-handling duties.
- ‘Fire Marshal\' duties in the event of a fire situation.
- Lone working will be undertaken from time to time.
Please note, you\'ll be working 5 days out of 7 (Monday- Sunday) and will need to be available for early and late shifts 06.30-15.00 & 14.00-22.30
Job Types: Full-time, Permanent
Pay: £24,380.40 per year
Benefits
- Additional leave
- Discounted or free food
- Employee discount
Schedule
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types
- Performance bonus
- Tips
Experience
- Hotel: 1 year (required)
Language
- English (required)
Work Location: In person
Reference ID: Pendulum Reception
Keywords: Manchester jobs
Closed Date: 2025-10-26
Hotel Receptionist FULL TIME in Manchester employer: Pendulum Hotel and Manchester Conference Centre
Pendulum Hotel and Manchester Conference Centre is an exceptional employer, offering a vibrant work culture where every team member is valued for their positive attitude and dedication to outstanding customer service. Located in the heart of Manchester, employees benefit from competitive pay, ongoing training, and opportunities for personal growth, all while enjoying a supportive environment that prioritises teamwork and guest satisfaction.
Contact Details:
Pendulum Hotel and Manchester Conference Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist FULL TIME in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pendulum Hotel and Manchester Conference Centre. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer service and problem-solving skills.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional. A neat appearance shows that you care about the role and respect the guests you'll be serving.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hotel Receptionist FULL TIME in Manchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, this role is all about making guests feel welcome!
Tailor Your Application:Make sure to tailor your application to the job description. Highlight any relevant experience you have in hospitality or customer service, and mention how your skills align with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to organise your thoughts before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Pendulum Hotel and Manchester Conference Centre
✨Know the Company
Before your interview, take some time to research Pendulum Hotel and Manchester Conference Centre. Understand their values, services, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Hotel Receptionist, you'll be interacting with guests constantly. During the interview, highlight your experience in customer service and share specific examples of how you've made guests feel welcome or resolved issues. This will demonstrate your ability to connect with people and handle situations with a positive attitude.
✨Demonstrate Problem-Solving Abilities
Prepare for situational questions that assess your problem-solving skills. Think of scenarios where you had to stay calm under pressure or resolve a conflict. Sharing these experiences will illustrate your capability to manage challenges effectively, which is crucial in a busy hotel environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the team.
