At a Glance
- Tasks: Lead and inspire the Used Car Sales Team to smash targets and deliver top-notch customer service.
- Company: Join a growth-focused company that values leadership and career progression.
- Benefits: Enjoy 33 days annual leave, birthday off, and a salary sacrifice car scheme.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Shape customer experiences and dealership performance in a dynamic environment.
- Qualifications: Proven sales experience in the automotive industry and exceptional communication skills.
The predicted salary is between 45585 - 55715 £ per year.
In this role you lead the Used Car Sales Team at Nottingham JLR, driving performance and customer excellence within a high‑pressure, targets‑driven environment. You will coach and empower the team, ensure compliance with manufacturer standards and FCA rules, and partner with the Head of Business to optimise individual and collective success. The position sits in a growth‑minded, development‑focused company that values leadership and career progression. You’ll shape the customer experience and dealership performance with a strong emphasis on integrity and high service standards.
Pay / Benefits
- 33 days annual leave (including bank holidays)
- Birthday day off
- Salary sacrifice car scheme
- Volunteer day
- Long service milestone anniversaries
- Cycle to work scheme
Responsibilities
- Lead and coach the Used Car Sales Team to achieve targets and maintain high CSI scores
- Ensure delivery of strong customer service and compliance with manufacturer standards
- Maintain stock presentation and stock management to leave a positive impression at the dealership
- Ensure fair financial advice and FCA compliance in customer dealings
- Collaborate with Telesales and Retention Team for enquiry management
- Foster inspirational leadership and a collaborative, high‑performance culture
- Support the Head of Business with governance, guidance, and enthusiasm to unlock potential
Key requirements
- Impressive sales background in automotive industry
- Exceptional communication and negotiation skills
- Inspirational leadership with ability to motivate a team
- Passion for high‑quality customer service
- Flexible in approach and collaborative with other teams
- Commitment to fairness and regulated environment
Used Car Sales Manager in Nottingham employer: Pendragon
At Lithia UK, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters personal growth and development. As a Used Car Sales Manager at our Porsche Centre in Wolverhampton, you'll benefit from structured career paths, ongoing training, and the support of experienced leaders who are dedicated to your success. With competitive salaries, generous holiday allowances, and unique perks like a salary sacrifice scheme for a new car, we empower our employees to thrive while delivering outstanding customer experiences.
