At a Glance
- Tasks: Service and maintain lab equipment while troubleshooting faults on-site.
- Company: Family-run lab equipment servicing company with over 11 years of experience.
- Benefits: Competitive salary, iPad and phone provided, ongoing training, and supportive team environment.
- Other info: Opportunity for long-term growth in a stable, trusted team.
- Why this job: Enjoy a hands-on role with independence and the chance to make a real impact.
- Qualifications: Experience in field service, strong repair skills, and excellent customer communication.
The predicted salary is between 30000 - 40000 £ per year.
Location: Buckinghamshire, UK (Field-Based)
Pendragon Scientific Ltd. is a fully independent, family-run laboratory equipment servicing company with over 11 years of industry experience. Based in rural Buckinghamshire, we serve customers across the UK and Ireland, offering maintenance, repair, and UKAS ISO 17025:2017 accredited calibration services on a wide range of lab equipment, including incubators, centrifuges and thermal cyclers. We’re a trusted name in the industry, known for reliable, tailored service. As we continue to grow, we’re looking for someone who shares our values: quality work, honesty, and long-term commitment.
The Role
We’re hiring a Field Services Engineer to work primarily on-site at customer locations. This is a hands-on, mobile role — you will be out in the field most days, representing our company and working independently to deliver high standards of service. We’re looking for someone experienced and dependable who takes pride in their work and is happy to build a long-term future with us.
What You’ll Do
- Service, maintain, and calibrate laboratory equipment at customer sites across the UK and Ireland
- Troubleshoot and repair faults with a focus on first-time fix
- Deliver clear, professional communication with customers
- Keep accurate service records and calibration reports
What We’re Looking For
- Proven experience in field service or lab equipment servicing
- Strong fault-finding, repair, and calibration skills
- Reliable, self-motivated, and able to work independently
- Someone who takes initiative and wants to be part of a small, trusted team
- Excellent customer service and communication skills
- Valid UK driving licence
- Relevant technical qualifications (e.g. HNC/HND, NVQ, or similar)
What We Offer
- iPad and phone provided
- Full uniform and tools
- Ongoing training and support
- Friendly, supportive team environment
- Opportunity for long-term growth in a stable, family-run company
- Competitive salary (based on experience)
If you’re an experienced engineer looking for a stable, long-term role with the freedom to manage your own day — and you care about quality and doing things right — we’d love to hear from you.
Field Services Engineer in Buckingham employer: PENDRAGON SCIENTIFIC LTD
Pendragon Scientific Ltd. is an excellent employer, offering a supportive and friendly team environment in the picturesque setting of rural Buckinghamshire. With a strong commitment to employee growth through ongoing training and a focus on quality work, we provide our Field Services Engineers with the autonomy to manage their own schedules while delivering exceptional service to our valued customers. Join us for a rewarding career where your skills are appreciated and your contributions make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer in Buckingham
✨Tip Number 1
Get to know the company inside out! Research Pendragon Scientific Ltd. and understand their values, services, and what makes them tick. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Field Services Engineer role. Plus, it shows your initiative and interest in being part of their team.
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about how you can demonstrate your troubleshooting skills and customer service experience. We want to see you shine, so be ready to share specific examples from your past work!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our family-run business and contributing to our trusted reputation in the industry.
We think you need these skills to ace Field Services Engineer in Buckingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in field service and lab equipment servicing. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you’re passionate about the role and how you align with our values of quality work and honesty. Let us know why you’d be a great fit for our team.
Show Off Your Communication Skills:Since you'll be interacting with customers, it’s important to demonstrate your excellent communication skills in your application. Use clear and professional language to show us you can represent our company well.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PENDRAGON SCIENTIFIC LTD
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to lab equipment servicing. Be ready to discuss specific tools and techniques you've used in the past, especially around maintenance and calibration. This will show that you’re not just experienced but also genuinely interested in the field.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled tricky faults or repairs in previous roles. Think about a time when you achieved a first-time fix and be ready to explain your thought process. This will highlight your troubleshooting skills and reliability.
✨Communicate Clearly
Since you'll be interacting with customers regularly, practice how you communicate complex technical information in a simple way. During the interview, demonstrate your ability to listen and respond clearly, as this is key to providing excellent customer service.
✨Emphasise Your Independence
As a Field Services Engineer, you'll often work alone. Share experiences that showcase your self-motivation and initiative. Talk about how you manage your time and tasks effectively while maintaining high standards of work, which aligns with the company’s values.
